Canceling due to flu
#3
Guest
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Steve,<BR><BR>I would contact the airlines right away and ask them what you should do. Be sure they understand if your not ready to cancel at the time of that call.<BR><BR>If it is a non-refundable ticket, you may need to get to the doctor and have documentation that you were too ill to travel. You will then stand a chance at a possible refund, less any penalties, and possibly without penalty, or perhaps a voucher for the full amount of the ticket. <BR><BR><BR><BR>
#5
Guest
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If you have a non-refundable ticket, you will NOT be able to get a refund, even with a doctor's letter. But with that letter, the airline will create a credit for you, and MAY waive the $100 change penalty. Contact their consumer affairs office first, and start there. I have just today gone througg this same procedure, and I can tell you that the airline telles me they have been burned many times by the abuse of the last-minutes illness excuse, and they are very suspicious. Be sure to get that letter from your doctor, and FAX it to the correct office at the airline. I found that the airline was willing to make the credit available for two years, but that I must renew it yearly. Be nice to the airline - you will be on their turf - you are not able to demand anything. Ciao, L