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-   -   Canceling due to flu (https://www.fodors.com/community/air-travel/canceling-due-to-flu-141726/)

Steve Jan 14th, 2002 04:00 PM

Canceling due to flu
 
Hi. I was wondering what is the best money saving way to cancel on a flight. I have a Jet Blue ticket to Ft. Lauderdale leaving this Friday. Is it better to cancel now or wait to see if I improve and go at the last minute?

Melissa Jan 14th, 2002 05:55 PM

most insurance won't give a refund unless you have a doctors form filled out.

Penny Jan 15th, 2002 02:10 PM

Steve,<BR><BR>I would contact the airlines right away and ask them what you should do. Be sure they understand if your not ready to cancel at the time of that call.<BR><BR>If it is a non-refundable ticket, you may need to get to the doctor and have documentation that you were too ill to travel. You will then stand a chance at a possible refund, less any penalties, and possibly without penalty, or perhaps a voucher for the full amount of the ticket. <BR><BR><BR><BR>

Steve Jan 15th, 2002 05:29 PM

Thanks for the help. I'm feeling better, but I'll give JB a call anyway.

L Jan 16th, 2002 06:47 AM

If you have a non-refundable ticket, you will NOT be able to get a refund, even with a doctor's letter. But with that letter, the airline will create a credit for you, and MAY waive the $100 change penalty. Contact their consumer affairs office first, and start there. I have just today gone througg this same procedure, and I can tell you that the airline telles me they have been burned many times by the abuse of the last-minutes illness excuse, and they are very suspicious. Be sure to get that letter from your doctor, and FAX it to the correct office at the airline. I found that the airline was willing to make the credit available for two years, but that I must renew it yearly. Be nice to the airline - you will be on their turf - you are not able to demand anything. Ciao, L

Penny Jan 16th, 2002 07:25 AM

Steve,<BR>We send our clients requests via certified mail, return receipt requested. No possible way for them to use the excuse, "We never received your request". Feel better soon.


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