Airlines refuse to help me!! Please help!
Dec 7th, 2011, 01:16 PM
#21
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a couple of things
1) always a problem with there's a schedule change and one airline has the ticket but some flights are on another carrier. Add the fact that there's only one flight a day, and add expedia and it's even worse.
2) If you can give the actual airports you are flying from it might be easier to give advice. For ex., how far is Berlin from the airport? Would it be cheaper to hire a car to get there then buy a new ticket?
3) If they airline changes a time and you can't make the flight you are entitled to a refund, but it sounds like you took the flight over and now the refund is much less than it would be for a new one way ticket.
That's bad. However it does free you up to explore leaving from different airports if you have to buy a new ticket, or even try price line
3) Expedia customer service is pretty useless IMHO. U call their corporate office and ask for Corporate Customer Service. (425)679-7200 NOT the regular customer service office which has no authority to do anything.Use skype or something if it's expensive to call.
4) If worst comes to worst (and I really mean worst) show up at the airport for the next day's flight and beg. This worked for us last Xmas but it was that awful storm and airlines were doing whatever they could to get passengers out. AT THE AIRPORT it's the airline who is operating the FLIGHT not the airline who has the ticket.
3)
1) always a problem with there's a schedule change and one airline has the ticket but some flights are on another carrier. Add the fact that there's only one flight a day, and add expedia and it's even worse.
2) If you can give the actual airports you are flying from it might be easier to give advice. For ex., how far is Berlin from the airport? Would it be cheaper to hire a car to get there then buy a new ticket?
3) If they airline changes a time and you can't make the flight you are entitled to a refund, but it sounds like you took the flight over and now the refund is much less than it would be for a new one way ticket.
That's bad. However it does free you up to explore leaving from different airports if you have to buy a new ticket, or even try price line
3) Expedia customer service is pretty useless IMHO. U call their corporate office and ask for Corporate Customer Service. (425)679-7200 NOT the regular customer service office which has no authority to do anything.Use skype or something if it's expensive to call.
4) If worst comes to worst (and I really mean worst) show up at the airport for the next day's flight and beg. This worked for us last Xmas but it was that awful storm and airlines were doing whatever they could to get passengers out. AT THE AIRPORT it's the airline who is operating the FLIGHT not the airline who has the ticket.
3)
Dec 8th, 2011, 10:59 AM
#22
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You mention three different airlines here, and I'm confused. What is the relationship here regarding your flights and LOT, Lufthansa, and Austrian Air (the latter was added in your last post)? What is your flight? Is it connecting, and where does it originate? We need airlines and flight numbers and actual times to understand. This story is ever more confusing and strangely very vague. You've asked for and gotten a lot of opinions, but none of this seems to be going anywhere because everyone is firing off in the dark. I can't imagine why you'd be flying to or from Poland when you are studying in Berlin, so I want to understand what's going on.
It sounds as if your exams are finishing soon but that you still have a week or two or at least some days to resolve this. If so, this might be a matter for an ombudsman like Chris Elliott. But before you go that route (and Chris has helped people under the gun before in terms of time), I'd like to understand what's going on. I've read through this thread and really don't at all.
It sounds as if your exams are finishing soon but that you still have a week or two or at least some days to resolve this. If so, this might be a matter for an ombudsman like Chris Elliott. But before you go that route (and Chris has helped people under the gun before in terms of time), I'd like to understand what's going on. I've read through this thread and really don't at all.
Dec 9th, 2011, 06:12 AM
#25
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If anything, it seems to me that the OP needs to be looking into the possibility of a flight from Berlin to the originating airport where this flight seems to originate. There are cheap airlines that fly from Berlin, possibly to the originating airport if a train isn't available.
But I'm just not getting the issue here. My assumption is that the flight originates somewhere other than Berlin. But where? How can anyone offer useful advice without this crucial piece of information?
But I'm just not getting the issue here. My assumption is that the flight originates somewhere other than Berlin. But where? How can anyone offer useful advice without this crucial piece of information?
Dec 9th, 2011, 06:19 AM
#26
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AA, I just asked a banker I know and he said lowering your credit score as a result of a challenge would be a violation of the equal credit opportunity act.
Also, aren't there "number of hours" rules, maybe even laws, re whether the airline is obligated to refund or reschedule the ticket? Since the change is only 3 hours, maybe they're under no obligation?
Also, aren't there "number of hours" rules, maybe even laws, re whether the airline is obligated to refund or reschedule the ticket? Since the change is only 3 hours, maybe they're under no obligation?
Dec 9th, 2011, 04:29 PM
#28
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Yes, I agree that the first flight doesn't leave from Berlin, as the poster mentions taking a train from Berlin to somewhere to take this first flight, which got moved.
If that's the case, why not fly directly from Berlin to Poland? However would that cause problems with not taking the first flight, which could result in the rest being canceled?
I guess car rental could also be possible? The exam takes place the day before, so there's still a lot of time between when the exam finishes and when the first flight is due to take off.
If that's the case, why not fly directly from Berlin to Poland? However would that cause problems with not taking the first flight, which could result in the rest being canceled?
I guess car rental could also be possible? The exam takes place the day before, so there's still a lot of time between when the exam finishes and when the first flight is due to take off.
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