Air Berlin flight rebooking fiasco


Jul 18th, 2017, 02:53 PM
Original Poster
Join Date: Jan 2006
Posts: 972
Air Berlin flight rebooking fiasco

So am I right to be angry? We booked flights to Italy for this summer on Air Berlin and, due to change in jobs and a move to another state, we can't go. I am happy to pay the change fee and thought we could rebook for next summer. After all, the policy says we have a year to reschedule. Well, Air Berlin flights are only scheduled through January and there is no such thing as a voucher for future travel. We can only reschedule for existing flights. We can't go anywhere until next summer. I think this violates their own change policies. What do you think? Do I have any recourse?
Guy18 is offline  
Reply With Quote
Jul 19th, 2017, 06:56 AM
Join Date: Jan 2003
Posts: 16,092
I know this sucks, but it's basically a case of caveat emptor. Your options are only those made possible by the detailed flight rules. If the rules say you can only rebook within the scheduled window, that's that. You should have received a copy (more likely a link) to the specific rules pertaining to your fare class; it might be worth looking for those.

If you can take the time during the window to fly, even if you don't want to go where the ticket states, and if AB doesn't allow swapping destinations, then look at flying to your original destinations then buying cheap tickets on some low-cost carrier to someplace nicer, then returning to your original departure point for the trip home.

But find and read the precise rules first; there might be wiggle room in them somewhere.
Gardyloo is online now  
Reply With Quote
Jul 19th, 2017, 04:53 PM
Original Poster
Join Date: Jan 2006
Posts: 972
Thanks. All good advice!
Guy18 is offline  
Reply With Quote
Jul 19th, 2017, 09:09 PM
Join Date: Nov 2005
Posts: 3,914
Why don't you ask AB when they will release their schedule for next summer for your flight? If it operates this summer, it might operate next summer too but could be too early to rebook. Most airlines book up to 333 days ahead, AB being a low cost airline, they might book even less time ahead.
Odin is offline  
Reply With Quote
Jul 26th, 2017, 02:28 PM
Join Date: Jul 2013
Posts: 797
How about rebooking on a higher fare class that on a more expensive fare class that allows for no fee change then when flights for open up for next summer you can switch to what you really want? Would that work? it still would cost you, but better than having to eat the whole cost.
eliztravels2 is offline  
Reply With Quote
Aug 15th, 2017, 11:35 AM
Join Date: Mar 2008
Posts: 665
Air Berlin went bancrupt today.
grrr is offline  
Reply With Quote

Thread Tools
Search this Thread
Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are Off
Pingbacks are Off
Refbacks are On

All times are GMT -8. The time now is 07:37 PM.