A former office complex from the 1890s offers rooms with exposed brick and basic furnishings, just a block from the French Quarter. Nothing here is terribly luxurious, but friendly service and the no-two-rooms alike surroundings are a welcome break from the chain hotel circuit.
Jan 12, 2013
This hotel was nothing like what I expected. The room my husband and I were initially put in had a marred desk, debris on the desk chair, a dirty telephone, hair in the hair dryer, no trash bin in the bathroom, and the front desk did not answer the phone the first couple of times I called down. We were moved to another room, which, even though we had requested non-smoking, smelled like cigarettes. The hair dryer did not work at all, and the bath tub
was so slippery that my husband fell and injured himself when going to take a shower. The manager was off-duty throughout my stay, and when I called her to discuss the problems, there was no answer. I left a message, and received no call back. The booking agency called the Best Western to inform them of the issues, and they refused to give even a partial refund. This was the dirtiest hotel I have ever stayed at, even compared to cheaper motels.