Sign Up
Newsletter Signup
Free Fodor's Newsletter

Subscribe today for weekly travel inspiration, tips, and special offers.

Passport: Your weekly travel wrap-up
Today's Departure: Your daily dose of travel inspiration

Big Island Hotels

Sheraton Kona Resort & Spa at Keauhou Bay

  • 78-128 Ehukai St. Map It
  • Keauhou
Check Rates

Pros

  • Cool pool
  • Bay access
  • Manta rays on view nightly
  • Restaurant
  • Resort style at lower price

Cons

  • No beach
  • Daily resort fee for Wi-Fi and parking

Updated 03/09/2015

Fodor's Review

What this big concrete structure lacks in intimacy, it makes up for with its beautifully manicured grounds, historic sense of place, renovated interiors, and stunning location on Keauhou Bay. Longtime Big Island visitors might remember the hotel as the old Kona Surf. Many rooms have great views of the bay and feel like they're right on the water. Each is decorated in a modern Polynesian style inspired by renowned Hawaii designer Sig Zane. Those traveling with kids appreciate the pool, one of the coolest on the island, with a slide, waterfalls, and an ocean view. Culture vultures like the historic walking tour with the resort's cultural team on Tuesdays and Thursdays. A luau, on a grassy lawn with a backdrop of coconut trees, features a live Polynesian show. But perhaps the best part is Rays on the Bay restaurant, which showcases mantas that glide below the lanai in the glow of a spotlight.

Hotel Information

Address:

78-128 Ehukai St., Keauhou, Hawaii, 96740, United States

Map It

Phone:

808-930–4900

Hotel Details:

  • Credit cards accepted
  • 485 rooms, 24 suites
  • Rate includes No meals

Updated 03/09/2015

Book A Hotel

Advertisement

Map View

Map of



What's Nearby

  • Hotels
  • Restaurants
  • Sights

See all hotels in Big Island

Fodorite Reviews

Average Rating

By USCobra

  • Décor

  • Room

  • Service

  • Value

Jul 20, 2007

Family Value

We stayed during the middle of June 07 and had a great time after a couple of minor setbacks. We received a room overlooking the pool, which was too loud for a napping infant and they gave us a bay view room. It turned out to be very pleasant to look over the bay and up at the volcano with some hot java in the morning. As it turned out the luau at night was right below us, this was acceptable to us and fun for the kids. The pool was awesome

for the kids, and they stayed in for most of the days we were at the hotel. The big slide was fun for kids and the adults. The pool bar food was good, basic beach fare. I was partial to the Kona longboarder, at least one per day while on vacation. We didn't eat dinner at the hotel, but found some good place in Kailua and locally on our own. Hotel staff was very helpful when not busy, and they could answer all my questions, get me my newspapers, more room coffee, more towels, etc. The self parking was a bit far, so consider valet, i ended up getting the car and picking the family up at the lobby. The grounds were nice to walk around, there's a couple of gardens, lots of grass for the kids to play on, manta rays at the bar deck at night, and i even saw a turtle on the rocks. I didn't make it to the spa or workout room, but they looked as nice as any gym/spa, with new machines. They did have pool tables, foosball, ping pong by the smaller pool which helped kill some time while waiting for the others to shower and dress. Although there aren't any beaches like here in california there was awesome snorkeling, more turtles and fish than maui and lanai. Amazing landscapes to see, volcano, waterfalls, old lava flow, rain forests. Now if someone could get me some trojan tix...

Read More
  • Décor

  • Value

  • Room

  • Service

May 28, 2007

Not good !

The hotel was actually NOT on the beach as described on the website and we find this unacceptable ! We have 2 small kids and booked the hotel because we wanted to stay on the beach. We complained with the manager and all we got is "...we are sorry if you were not given the correct information !". We filed a complaint with Starwood and were told that there was a mistake in the description on the website ... how convenient ... Not a great response

from Starwood either ! Some of the romms have been remodeled while others look very tired. Will never go to this hotel again ! Not worthy. The manager has no idea of what "customer service really means !

Read More

Add Your Own Review

When did you stay?

Minimum 200 character count

How many stars would you give?

Room

Décor

Service

Value

Advertisement

Love To Travel?

Get FREE e-mail communications from Fodor's Travel, covering must-see travel destinations, expert trip planning advice, and travel inspiration to fuel your passion.

How we use your email

Thank You

Now sit back, relax, and check your inbox to start planning your next travel adventure.

Please tell us more about the type of travel you're interested in. Check all that apply.