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Eliot Hotel

$$$-$$$$, Back Bay

User Rating: ** 1.8

Fodor's Review:

The luxury of this plush boutique hotel extends from the split-level marble lobby with its vast chandelier to the taupe-toile- or chocolate-silk-accented rooms, each with an Italian marble bathroom and two televisions. The majority of the rooms are one- or two-bedroom suites; all have marble-topped bar areas (with sink). The award-winning Clio restaurant, helmed by rising star-chef Ken Oringer, garners raves for its contemporary French-American cuisine. Or you can dine at the Uni Sashimi Bar, a less-expensive option. The Eliot is close to Newbury Street and a short walk from Kenmore Square. Fenway Park is within walking distance as well. A sweet perk for fitness buffs: free passes to the nearby Boston Sports Club. This property has popped up on several "best" lists lately, but there are a couple of caveats. Readers warn that rooms near elevators are noisy, and complain of lapses in service. Pros: Good location, great restaurants, pet-friendly. Cons: Very small bathrooms, elevator noise, lapses in service by young staff.

User Reviews & Ratings:

Disappointing

Posted by Will from Philadelphia on 10/3/06

The bathroom in our $400+/night suite was smaller than the elevator. The wall mirror was attached in a way that it covered the wall outlet and, without going into details, using the toilet required removal of one's legs. The staff was young, polite, inexperienced and out of place in what was supposed to be a "best of Boston" cosmopolitan hotel. One night, rooom service lost our order. While it's true, as another reviewer noted, that your stay is greeted with 3 chocolate cookies, at this price level, that isn't going to do the trick.
ROOM: 2.0
ATMOSPHERE: 2.0
SERVICE: 2.0
VALUE: 1.0
RATING: 1.8

 

INFO

  • Address: 370 Commonwealth Ave., Boston, MA, 02215
  • Phone: 617/267-1607; 800/443-5468
  • Fax: 617/536-9114
  • Web site
  • Hotel Details: 16 rooms, 79 suites
  • In-room: refrigerator, dial-up, Wi-Fi.
  • In-hotel: 2 restaurants, room service, concierge, bar, laundry service, public Wi-Fi, parking (fee), some pets allowed.
  • Credit Cards: AE, DC, MC, V
  • Metro: Hynes/ICA