On a scale of 1-5 this place is a 10. The food was so fresh, and served in an avant-garde way that absolutely did not interfere with the incredible taste. The service was amazing by any standard, but especially for Paris. They are getting ready to do a short renovation in March but the owner assured us that the food will not change from its elevated place of quality, taste and presentation. You cannot go wrong here!
We had dinner (4 of us) at "Au Gourmand" and booked on the same day via "La Fouchette" with a 30% discount. (This was the closest restaurant to the Louvres'museum according to "La Fourchette" web site as we were at the Louvres we booked there)
Let's start by the "best part" :
- The waiters were very pushy for wine, ( we didn't order wine)
- The waiters were not smiling
- the food was tasteless and in small portion
- Very limited selection (3 or 4 appetizer and main dishes),
- the location with several "adult bars" on the same street within 50 meters
- the very close & small table
- the desert took more than 30 minutes to arrive.
- The manager pushed our stroller
We were not expecting something great as we were looking for any restaurant close to the Louvres but this is a little too much on the low side
We booked by La Fourchette a with a 30% discount
The check came without the discount.
The manager said that with the 30% discount he'll loose money.
The manager also said that despite the 30% off was available on our booking web site (la fouchette) we booked without the discount.
Who will chose to pay full price when they have the option to pay 30% less on the same web site....
This is a complete non sense.
The manager was very aggressive and shooting while he required us to pay the full amount.
He admitted that some mistakes happened on this web site but are no possibility to correct them (just pay the full price is his solution)
Finally he shot and said in a very aggressive way "I'll do the discount but never come back"
When we left the restaurant, he said again "never come back"
Regardless if he was right or not concerning the discount, that can not justify to shot against a customer and to be aggressive.
This the worst behavior I have met and this against the basic standard of the hospitality industry.
I can now easily understand that this restaurant is since December 2011 under "Chapter 11" ("redressemnt judiciaire" is the French word)
I have now found the worst restaurant and most dishonest place : " Au Gourmand", web site. http://www.restaurantaugourmandparis.com/