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Acropolis Gaming Lounge

Fodorite Reviews

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Acropolis Gaming Lounge Review

Formerly called Coral Cliff, the completely renovated gaming lounge is a hot spot on Montego Bay's "Hip Strip." Guests can try their luck at the slot machines and roulette tables.

Updated: 03-13-2014

Fodorite Reviews

Average Rating:  
  • Value  

    lack of customer service

    Hello,
    My name is Sandeep Punjabi and I am your regular guest but I am not satisfied with your customer service. I would like to drag your attention to the following points and make you aware of it.
    1) Last night I was at the casino playing from almost 7 o clock and I don't see any of the servers smiling when they were serving the drinks instead they were passing the comments every time I ask them something.
    2) I also had an arguement with one of the floor manager as she was supporting the staff for their rude behaviour.
    3) They say that they go by their policies and I don't deny that part but you must be little flexible with your regular guests.
    4) Henceforth I was very disappointed with your staff and I want you to take a step about it and do something to hold on to your regular guests instead of forcing them to switch to other gaming lounge. Hope you do the needful...
    Thanking you,

    by sandeep_punjabi_33, 7/20/13

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