Vueling Airline thoughts/experiences?
Jun 11th, 2015, 10:49 AM
#1
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Vueling Airline thoughts/experiences?
We will be traveling from San Sebastian to Seville next spring and had planned to do the bus from San Sebastian to Bilbao to catch the Vueling flight in the early afternoon. The train takes almost 8 hours and we would prefer to avoid that, plus we would then lose part of a day in Seville. I have been looking into reviews of Vueling, though, and the reviews seem to be mostly negative. They are, however, from 2010 and 2008 for the most part. Has anyone had any recent experience with Vueling? We don't have much other choice so I may have to just go with it and take a chance. Would like to hear something positive, though, so I don't worry for 8 months!!!
Jun 11th, 2015, 11:48 AM
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I fly them a lot. Usually no problems, though last year I had a long delay on one flight - they sent me a $10 voucher for the inconvenience which was nice. No other airline gives a fig if they are late.
Go for it!
Go for it!
Jun 11th, 2015, 02:05 PM
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Thank you all for taking the time to respond. Based on all of your positive reviews I feel much better about booking Vuerling. The old reviews were really negative..so maybe Vuerling has cleaned up its act!! Anyway, whatever, I do thank you. Will issue the tickets today.
Jun 11th, 2015, 02:15 PM
#11
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Had 3 flights with them last year
Nice - Barcelona; Barcelona - Seville; Seville - Barcelona
Thought they were great for a discount carrier. Their website is easy to use. Checkin and service was good. All departures/arrivals were on time or early.
Any airline can experience delays for any number of reasons. That part is hit and miss and something we all have to accept when we fly.
Nice - Barcelona; Barcelona - Seville; Seville - Barcelona
Thought they were great for a discount carrier. Their website is easy to use. Checkin and service was good. All departures/arrivals were on time or early.
Any airline can experience delays for any number of reasons. That part is hit and miss and something we all have to accept when we fly.
Jun 11th, 2015, 02:30 PM
#12
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Part of IAG.
http://www.iairgroup.com/phoenix.zhtml?c=240949&p=index
If you are delayed under EU rules you are entitled to compensation, so it should not only be Vueling that gives you compensation.
http://en.wikipedia.org/wiki/Flight_...ion_Regulation
http://www.iairgroup.com/phoenix.zhtml?c=240949&p=index
If you are delayed under EU rules you are entitled to compensation, so it should not only be Vueling that gives you compensation.
http://en.wikipedia.org/wiki/Flight_...ion_Regulation
Jun 11th, 2015, 10:16 PM
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rialtogirl...from WIKI
If an airline expects a flight to be delayed, passengers are entitled to refreshments and communication if the expected delay is more than:
two hours, in the case of a type 1 flight
three hours, in the case of a type 2 flight
four hours, in the case of a type 3 flight
Types are the lengths. Quoting WIKI again.
Flight types are as follows:
T1A flight of less than 1500 km in distance
T2 A flight within the EU of greater than 1500 km in distance, or any other flight of greater than 1500 km but less than 3500 km in distance
T3 A flight not within EU of greater than 3500 km in distance
with the great circle method being used to determine distance.
Without knowing the full details it is hard to say if you was fairly compensated. They should have given you monitory compensation and not a voucher. For compensation for airport meals you do receive a voucher to spend that day at that airport.
The airlines do not like this compensation and do make it easy as it should be. But the same system does cover other forms of public transport too. Except urban buses and trains.
If an airline expects a flight to be delayed, passengers are entitled to refreshments and communication if the expected delay is more than:
two hours, in the case of a type 1 flight
three hours, in the case of a type 2 flight
four hours, in the case of a type 3 flight
Types are the lengths. Quoting WIKI again.
Flight types are as follows:
T1A flight of less than 1500 km in distance
T2 A flight within the EU of greater than 1500 km in distance, or any other flight of greater than 1500 km but less than 3500 km in distance
T3 A flight not within EU of greater than 3500 km in distance
with the great circle method being used to determine distance.
Without knowing the full details it is hard to say if you was fairly compensated. They should have given you monitory compensation and not a voucher. For compensation for airport meals you do receive a voucher to spend that day at that airport.
The airlines do not like this compensation and do make it easy as it should be. But the same system does cover other forms of public transport too. Except urban buses and trains.
Jun 12th, 2015, 04:47 AM
#16
To the OP: you have to remember that sometimes it is actually the <B>reviewer</B> who is at best, questionable, as opposed to the airline. You know who they are, the ones who think things are "icky" and want the flight attendant to personally escort them to the lavatory.
Jun 12th, 2015, 08:37 AM
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That wiki does not say anything about compensation. It says you get refreshments and communication. I think in my case (2 hour delay) I was not entitled to any "refund" but its a good reminder to check out if experiencing any delays in the future. Sorry to hijack your thread OP 
Jul 13th, 2015, 07:26 AM
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AVOID VUELING AT ALL COSTS. Trust me, your "savings" on the cheap fares will evaporate one way or another. Our Vueling experience was an utter nightmare. They cancelled our flight with less than 24 hours notice, sending us into an utter panic and costing us hundreds and hundreds of dollars to find a replacement flight. We lost a day of our vacation and lost the money we had already paid for accommodations and had to pay for additional accommodations because of the changes. On top of that, they lost one of our bags on the return flight and it took FIVE DAYS and ENDLESS phone calls to get it back, ruining that part of the trip for my husband. He had to pay extra cab fare because he had to spend so much time at the airport attempting to find the bag; he had to buy clothing that he didn't really want; and he spent four hours one morning, sitting in our apartment, waiting for the driver who was supposed to be delivering the bag. The driver didn't even bother to ring the bell when he arrived--we know because we were there--and then he left so we had to try again for another delivery. This time my husband literally sat in a chair on the sidewalk for another four hours to be sure the driver would actually deliver. The customer service reps couldn't have cared less about any of these situations. The website doesn't work on a mobile phone. The baggage loss area in Barcelona is complete chaos. NEVER, NEVER again will we fly Vueling.
Jul 13th, 2015, 07:53 AM
#20
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Flight in 2011. Not an issue.
JKGSea's issue regarding the cancellation can happen to anyone - flights are canceled and rarely with notice. The question is why didn't Vueling re-route them, which airlines must do in case of a cancellation? The answer is . . . not in the post.
JKGSea's issue regarding the cancellation can happen to anyone - flights are canceled and rarely with notice. The question is why didn't Vueling re-route them, which airlines must do in case of a cancellation? The answer is . . . not in the post.
