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Using the Airport Terminal 5 Underground

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It will be my family's first visit to London in July 2013. I booked a hotel near Heathrow Airport which has a free shuttle going to Terminal 5. I chose an airport hotel because we are flying out early in the morning after 2 nights stay.

Would my family be able to access the Underground in Terminal 5 to go to London or is that inaccessible to non-passengers? If we are unable to use that, what would be the cheapest way for a family of 4 to go from West Drayton to London?

And which area in London should we first step out in?

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