Europe Forums

Start a new topic Change Forum
Advanced search

Trenitalia experience - baffling, but successful!

Jump to last reply

I tried to purchase Florence to Milan tix last night without success. I tried Amex gold, Amex SPG and Aadvantage Visa. All failed. I'm using Safari on an iMac. I've read all the threads here and opened a Capital One card online last night. I also called Visa and they told me there was no hold on the card and they couldn't even see the attempt to use it on Trenitalia. This morning, I had two emails from Amex about a security alert for possible fraudulent use. I called them and explained what I was trying to do. They released the cards, I tried again with the gold card and the transaction went through without a hitch.

I went through this three years ago and can't remember how I resolved it. It's amazing that these problems continue to plague travelers.

btw, I have a pdf of the transaction with PNR code. Do I need to do anything else before we board? For future reference, what is an SMS?

Thanks so much!

4 Replies |Back to top

| Add a Reply

Sign in to comment.

Recent Activity

  • Announcement: Writers Needed for Morocco Guidebook
    by Emily_D Fodor's Editor | Posted on Apr 11, 14 at 05:51 PM
View all Europe activity »
  1. 1 Spain, France, Netherlands with 18, 19 yo grandsons
  2. 2 3 weeks in Europe
  3. 3 Amsterdam / Belgium Itinerary
  4. 4 What to book ahead in Barcelona?
  5. 5 London and Where Else in late December?
  6. 6 Matisse at Tate
  7. 7 Ireland Southwest
  8. 8 Can you see the Matterhorn at all from Bellinzona Switzerland?
  9. 9 What is the LEAST expensive way to see the interior of Opera Garnier?
  10. 10 Where Would You Add Two Days - Tuscany & CT Itinerary
  11. 11 Amalfi Coast/Sorrento Itinerary Help!
  12. 12 Transportation from Nice to Florence
  13. 13 Couples trip- 18 nights-Itinerary Help
  14. 14 Planning for Italy trip with a two-year old
  15. 15 plug adaptors for Switzerland
  16. 16 Teaching English in Europe or Asia
  17. 17 Spain - Cadaques to Girona
  18. 18 non-touristy in Umbria or Tuscany?
  19. 19 Barcelona and Italy itinerary...hotels all set, need help w some details
  20. 20 First ever trip overseas - itinerary check
  21. 21 Electronic plug adapter for Italy
  22. 22 What can we do with 4 hours in Paris layover
  23. 23 Barcelona Airport to Las Ramblas / recommended transportation??
  24. 24 Luggage on train from Waterloo to Southampton
  25. 25 Venice to Dolomites then Tuscany? Need itinerary advice
View next 25 » Back to the top