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Greek Ferry Tickets

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Hello, I've been to Greece a million times, have taken the ferries about the same amount but, this time I'm helping and booking ferries for some friends. They have never been to Greece and I'm not going to be there to guide them. In the past I've always just booked tickets once I arrived but, I'm going to help them book ahead of time. I'm wondering what's best.

1. book them through the agency that is at the airport so that they can just pick all the ticket up once they arrive into Athens. The airport counter is open 24/7, correct? Is there an additional for booking through them compared to booking direct?

2. If I book online, either direct with a particular ferry company or on a general online site, will I get vouchers to print out that will be their tickets? Will they mail tickets? How does this work?

Thanks everyone!

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