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Deutsche Bahn Website problem, please help!!!

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I've made all plans for a trip to Europe in July, except for the rail travel from Berlin to Warsaw. The DB website would not let me purchase a ticket prior to 92 days before travel, and today is that 92nd day. I got on the site to purchase my tickets as soon as it turned midnight in Germany. As I hit the "purchase tickets" button, I was greeted with a "no seats are available for this journey and a reservation is required." After my initial panic, I tried several other trains on the same day and got the same message. I tried 1, 2, 3 days earlier, and got the same message every time. The UAFEA cup ends two weeks prior to my trip, so I can't see all the trains being full. I got on the Eurrail site, and would have been able to purchase a ticket for my desired train, but for double the price I would pay on the DB site.

Anyone ever encounter a problem such as this? Any suggestions for points of contact in the USA? Anyone know a number I could call to speak to someone in English? I tried calling their generic help number and the greeting recording and options were all in German so I was pretty lost.

Any help or suggestions anyone could provide would be greatly appreciated.

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