At the end of August Alitalia discontinued free calls to its call center in Italy. The only number available now is an expensive toll number. We recently received e-mail while in Italy instructing us to call the toll number because "your flight had been rescheduled and to make new reservations." No further details were given. Despite running up 5E in charges for about 3 minutes on hold, our hotel was unable toget through to the call center. (We had received two previous e-mails informing us of a 10 minute delay in departure, obviously not a big deal but the last cryptic e-mail was disturbing.) Since the Alitalia site displayed our flight, we gave up trying to make contact with the call center. The last "you must call the call center" e-mail appears to be just a money raising operation. Beware.
Beware of Alitalia call center charges
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- 1 a week in Ireland over New year's
- 2 Need PIN for general credit card use in Spain Portugal
- 3 London for Christmas
- 4 Venice passes....confusing as heck!
- 5 Advice on relocating to Italy?
- 6 To Paris and Provence in June
- 7 Ira Has Been Kidnapped
- 8 Travel by train or bus
- 9 Planning a holiday
- 10 Buying a house in the Languedoc - the hunt begins
- 11 Costa del Sol (Spain) versus Cote d Azur (France) ??
- 12 Day Trips from Florence: Tours or On Our Own???
- 13 Scandinavia Itinerary
- 14 Location and Lodging in Amsterdam
- 15 Le Marche and Rome - Part 3 - Recanati
- 16 Tire, Turkey - Tuesday Market
- 17 FRA airport: How big is "big"?
- 18 20 day Backpacking Trip
- 19 Family European winter holiday
- 20 Christmas Markets / Christmas experience.
- 21 Driving from Nice to Besancon, France
- 22 3 nights in Bayeux, FRANCE...how to make the most of our days in winter?
- 23 Planning 4 nights S / SE of London for my parents in their late 60s
- 24 Sicily 10 days
- 25 Home from Rome - a trip report