Air Travel Forums

Start a new topic Change Forum
Advanced search

Airline changing your seats without asking

Jump to last reply

Has anyone have had their seats changed without asking you first? I had that problem lately on a flight from Chicago to Vegas. We checked in 24 hrs in advance on line, everything was OK, Checked our bags with an agent and recieved our boarding pass, everything OK same seats as reserved. Ready to board the plane, agent says your seats have been moved. I pd. extra for the extra legroom for the 2 seats when I made reservations 2 months ago. I had seats 7ab. She says you have been moved to 18ef. I say no way can I sit in a middle seat with no leg room. I am 6'4" and 290 lbs. She said take it or leave it and go on the next flight in 4 hrs. After saying again I can not sit there that I get claustricfobic then I was ignored, then please move out of the way. Nice way to start a trip. So after trying to think of what my wife and I can do without ruining our trip I told the agent for the 3rd time I cannot sit in those seat. Then she prints out 2 tickets in 12ab and says here take these. Ok that will work but no extra legroom but will work, just get us there at that point. So we go to board and people are already in these seats with tickets. Now its in the hands of the attendant, the ticket agent just gave us some filled seat tickets to get us out of the way. The good part of this story was that the flight attendant was super on moving a few people around to get us seated to where I was satisfied. How embarassing was to be standing in the isle with 200 people saying WTF!
It was not my problem to begin with. My complaint is how they can take our seats away without asking us first since we did everything properly to check in. I am going to fight this with the airlines if they ever respond for some type of refund. Anyone have any ideas?Or if this has ever happen to you? Your ticket with your seat assignments is supposed to be your contract to fly on that plane.

24 Replies |Back to top

| Add a Reply

Sign in to comment.

Recent Activity

  • Announcement:
  • Writers Needed for Japan
    by Emily_D Fodor's Editor | Posted on Mar 26, 15 at 02:38 PM
View all Air Travel activity »
  1. 1 Comparing Business Class Experience: AA, USAir International
  2. 2 Trip Report Review of Air France Premium Economy
  3. 3 Booked on United with codes share to Europe/No seat reservation allowed
  4. 4 Getting bumped from Premium Economy on Delta/KLM
  5. 5 Lufthansa Intra-Europe Travel: How strict on hand baggage?
  6. 6 Airfare to Italy
  7. 7 Booking a United award in Lufthansa premium economy: Is it possible?
  8. 8 Alitalia
  9. 9 Around the World Fare on OneWorld?
  10. 10 Layover in the airport
  11. 11 Bringing in Bali coffee to Brunei and UK.
  12. 12 Any difference between Air NZ Business Class seats, 777-300, 787?
  13. 13 AA Downgrading from 777's to 767's on DFW-FRA Route
  14. 14 San Jose Costa Rica to Havana Cuba
  15. 15 British Air Miles - Household Account Question
  16. 16 US Airways schedule changes
  17. 17 Confusing Lufthansa Carry On Weight Restrictions
  18. 18 use of united skylounge if flying a different airline
  19. 19 Need Advice on EU 261--contact Lufthansa or United for compensation?
  20. 20 Crease on passport ID page
  21. 21 Beware of Bravofly
  22. 22 never fly LIAT
  23. 23 JetBlue Amex card
  24. 24 21 hour layover in Doha?
  25. 25 Any input on recent KLM Premium Economy?
View next 25 » Back to the top