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    by mkataoka Fodor's Editor | Posted on Nov 28, 16 at 01:31 PM
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Airline changing your seats without asking

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Has anyone have had their seats changed without asking you first? I had that problem lately on a flight from Chicago to Vegas. We checked in 24 hrs in advance on line, everything was OK, Checked our bags with an agent and recieved our boarding pass, everything OK same seats as reserved. Ready to board the plane, agent says your seats have been moved. I pd. extra for the extra legroom for the 2 seats when I made reservations 2 months ago. I had seats 7ab. She says you have been moved to 18ef. I say no way can I sit in a middle seat with no leg room. I am 6'4" and 290 lbs. She said take it or leave it and go on the next flight in 4 hrs. After saying again I can not sit there that I get claustricfobic then I was ignored, then please move out of the way. Nice way to start a trip. So after trying to think of what my wife and I can do without ruining our trip I told the agent for the 3rd time I cannot sit in those seat. Then she prints out 2 tickets in 12ab and says here take these. Ok that will work but no extra legroom but will work, just get us there at that point. So we go to board and people are already in these seats with tickets. Now its in the hands of the attendant, the ticket agent just gave us some filled seat tickets to get us out of the way. The good part of this story was that the flight attendant was super on moving a few people around to get us seated to where I was satisfied. How embarassing was to be standing in the isle with 200 people saying WTF!
It was not my problem to begin with. My complaint is how they can take our seats away without asking us first since we did everything properly to check in. I am going to fight this with the airlines if they ever respond for some type of refund. Anyone have any ideas?Or if this has ever happen to you? Your ticket with your seat assignments is supposed to be your contract to fly on that plane.

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