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Choosing Between Africa Odyssey, Africa Adventure Company, & andBeyond

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I'm planning a solo, private safari to Kenya and Tanzania in September, 2015. This will be my first safari. I've been in contact with Africa Odyssey, Africa Adventure Co, and andBeyond to get quotes and preliminary itineraries and I'm trying to decide which company to book with. Africa Odyssey and andBeyond have both been very responsive and very detailed and good to work with. The jury is still out on AAC. I'll be basing my decision not just on the quote itself, but the overall level of service provided from start to finish.

I've seen positive posts on all three, but would like to hear more details such as:
- Trip documentation provided (was it detailed, and provided timely, and accurate)
- How well were issues or problems handled during the trip, if any arose
- Was a representative available at all times throughout the trip
- Any problems if changes made to itinerary
- Did you feel 'taken care of' throughout the trip

Also, I'm wondering if andBeyond provides any extras since it's a high-end operator. Do they provide anything that the other companies don't? My proposed itinerary and quote from them includes properties that are not owned by andBeyond as requested. Could there be any issues with planning/service for the non-andBeyond properties?

I'd appreciate any feedback provided, as well as suggestions for other operators I might consider.

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