American Walks Back Confusing Plan That Impacted AAdvantage Miles
“We’re not doing that because it would create confusion and disruption for our end customer.”
“We’re not doing that because it would create confusion and disruption for our end customer.”
“The fact that American still hasn’t told everyone who is or is not preferred adds more to the confusion.”
Should the suit be certified for a class action, it would be designed to seek relief for AAdvantage members.