www.fodors.com is a technical disaster

Old Nov 20th, 1999 | 09:55 PM
  #1  
Herb
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www.fodors.com is a technical disaster

why can't fodors keep this site free of bugs for longer than a blink of an eye? i attempting sending email to their contact address describing the numerous technical malfunctions and the mail bounces back! this site is pathetic. this site is tarnishing their image in my opinion.

get this site operating properly damn it!

herb
 
Old Nov 21st, 1999 | 12:21 AM
  #2  
Noah
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I also find this site to be full of problems.

First of all, anyone who follows these forums regularly notices the frequent multiple duplicate postings. Most often, these are obviously due to posters receiving a "page cannot be displayed" message after making a post when the post really did go through. This has happened to me many times and has caused to unintenionally make duplicate posts.

Next is the fact that at least three times a week, I cannot access the site at all, sometimes for many hours. I am able to access other sites during those times so I am sure I am not the only one who for whom this site is down.

And what about the archaic format which does not allow one to reply to a specific message in a thread? If one wants to reply to, say the fifth messaage in a thread of ten messages, one has to scroll through and reconstruct the text one is replying to and the people reading must wade through all of the other messages and find the one which is being replied to.

Finally, the format DEMANDS that you enter an email address, or your message will not be posted. Of course you can enter a fake email address as many people obviously do, but why should we have to bother to do that? Why can't Fodor's respect people's privacy enough not to require them to enter an email address.

Why don't they use a registration system like other sites use so people would not have to enter their name and email address each time? They should also spam-shield the email addresses from spambots, as Remarq does.
 
Old Nov 21st, 1999 | 01:03 AM
  #3  
Noah
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I should have prefaced my previous comments by making it clear that I appreciate this site and have enjoyed and learned from these forums.
 
Old Nov 21st, 1999 | 03:02 AM
  #4  
Al
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Why don't you ask for your money back? Inasmuch as Fodor's provides this service free of charge, who can complain? And if you think this site has faults, you should have been around when the old one was clunking about.
 
Old Nov 21st, 1999 | 07:39 AM
  #5  
sitelover
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This is the best site around for travel advice, despite the glitches. Try eliminating www. when entering the site. It often works.
 
Old Nov 21st, 1999 | 08:31 AM
  #6  
Jeff
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I like to read people's criticisms relating as to the usual suspects like TWA and US Airways. I find it curious when people criticize "bugs" in the best things going. Try to use one of the other travel discussion sources and you will be pulling out your hair. I use this forum often and am proud to say that I have a full head of hair.
 
Old Nov 21st, 1999 | 08:42 AM
  #7  
Mike
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I can't understand how any of you can sit back and accept mediocrity. This site has many problems. What's sad is it used to be much much worse, even horrible to use, now it's just flat out bad. Yahoo! is free but I never experience the technical snafus this site chronically suffers. I have also sent numerous emails to the webmasters since this sites inception and have never ever received a reply. Now that really ticks me off! Fodors has an obligation to it's readers to keep their running efficiently. They should be dedicated to innovation. I agree with the earlier poster in regards to improving the functionality here. I think this is a useful site in many ways, I have gained inciteful info from it's users. Now if only Fodors would take care of it's baby rather than abandon it, this site would actually be pleasurable to use rather than a flat out pain in the ass.

Regards,

Mike
 
Old Nov 21st, 1999 | 03:59 PM
  #8  
Bob Brown
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When I first went to work, the dress code in the office was tie and white shirt for men. Being single, and not being much of a washer and ironer, I used a convenient laundry run by a gentleman who was born in China. His prices were much less than American-run laundries and usually he did good work. One co-worker of mine who used the same laundry was something of a dandy. If his shirts were not perfect, he got upset. One day he fussed loudly at the Chinese gentleman about his shirts. The man looked at my co-worker, shrugged his shoulders, and said "No like, no bring."
So for the Forum cussers: No like, no read. But I do admit that it is primative technically.
 
Old Nov 21st, 1999 | 05:45 PM
  #9  
s.fowler
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A dissent

I realize we all have our preferences, but I prefer this version, quirky as it may be, to the formats on other sites. I don't like threaded messages. I find the way you access the threads to be more combersome that the system here. I DO like the fact the index remains on the left as you read on the right. The search function is great etc... Okay there are bugs and glitches, but it *is* free and it is for my "money" the most civilized and helpful travel board on the net. I'm not going to hazard why emails weren't answered. They have always answered mine in a timely and helpful fashion.
 
Old Nov 22nd, 1999 | 06:00 AM
  #10  
Ruth
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I too have gained a great deal from the Fodor's forums and I like the format with all the messages right after each other. But I do share the frustrations with not being able to access the site. Last week there were two days when I could not get on and the week before another. I have sent Fodor's two email messages and have not received a reply. I don't really think they have an obligation to improve the system--it is free--but I would appreciate some feedback on what causes the problem. It's because the site is to interesting and useful that it becomes so aggravating when you can't access it at will.
 
Old Nov 22nd, 1999 | 07:45 AM
  #11  
Dave
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I, too, prefer this format for message display over the "threaded" version. Overall, this is a great site, and one that I enjoy visiting often.
 
Old Nov 22nd, 1999 | 07:46 AM
  #12  
The Dukes
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Admittedly, I'm a rookie at this, but I have received great information and suggestions on this forum...IF there is a better forum out there, WHAT IS IT???
Especially when the Fodor's forum is free! I'm far from being a cyberhead or computer geek, so I appreciate the ease of operation this forum supplies...


For what it's worth, I find if I call-up
"Favorites" on my I-MAC, I go directy into my Fodor column of interest...This saves a lot of time...

 
Old Nov 22nd, 1999 | 10:56 AM
  #13  
Noah
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Well, okay, this format does have a lot of advantages over a lot of the threaded formats but it still shouldn't DEMAND that you enter an email address and it still would be nice if you could reply directly to a message.
 
Old Nov 22nd, 1999 | 12:48 PM
  #14  
Mike
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Fodors should organize these boards so we can click on an email address to see all the posts one has made. They should also allow for private messaging. Their email notification system should work, it never does. This site leaves such a bad taste in my mouth that I have turned to buying Lonely Planet books. Unfortunately this is the only decent global travel board that I have found. I would go elsewhere if there was an alternative.

Mike
 
Old Nov 22nd, 1999 | 03:26 PM
  #15  
Al
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Gee, Mike, we sure will miss you.
 
Old Nov 22nd, 1999 | 03:35 PM
  #16  
Helen
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Funny, I have never had a problem and I'm always on it. Guess I'm lucky.
 
Old Nov 22nd, 1999 | 07:19 PM
  #17  
jack
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yeah, it's sad here.
 
Old Nov 22nd, 1999 | 07:53 PM
  #18  
Donna
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I prefer this format other others as well. Those with "threads" are too cumbersome to read, and I just don't bother. Moreover, you can "cut and paste" selected responses or information into a new file to save or minimize printing. I've noticed that "post my reply" receives a "page cannot displayed" message when two or more people are posting to the same subject at the same time (you can tell by the timestamps), but that almost always the message does, in fact, appear. I've had no problem recently accessing the Forums. On the rare occasion that I can't get in, I fire up the Microsoft Internet Explorer browser, which gets me in immediately almost every time. I've also always received a response within a day or two, or once in a while several days. This is the best travel forum on the web that I've found, in spite a few off-topic subject and even more off-topic responses. In spite of the occasional "technical difficulty" or less than preferable to some format of the board, I am continuously amazed at the information and services Fodor's offers at this site at no charge to those of us to visit.
 
Old Nov 23rd, 1999 | 01:02 AM
  #19  
Tony Hughes
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Can't really say that it bothers me that much: if I can't access the site I do something else, if my message doesn't post I post it again.

Nothing in this world is perfect, nothing.
 
Old Nov 23rd, 1999 | 01:26 AM
  #20  
Cal
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What the hell is "a thread", pray tell???
 

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