urgent enquiry
#1
Original Poster
Joined: Apr 2010
Posts: 2
Likes: 0
urgent enquiry
I am being informed that for any tourist booking discovery line cruises from Fort Lauderdale Florida to Grand Bahama has to pay 199$ per person as "Cruise Service line charges".On enquiring details I have been told that they are actually ::
"Port and immigration fees are fee consists of Port tax- Immigration tax - Service fee- processing fee- and a Federal User Tax."
I tried to book via travel agent ( who has booked our hotels) and they mention they will pay for my return trip for Discover line cruises including 3 course meal , only thing I need to pay is "Cruise line service charges" which is 199$ per person ( same fare for my children).I mentioned cruises cost 129$ per person and 35$ tax ( as on net).Still They are insisting the port and immigration fees are in addition to those and that need to be paid by every single visitor who goes on a cruise.
Can you please guide me how I can clarify ?I will be highly obliged if you could guide me any relevant website/authority where I can complain/raise concern about my travel agent?
Hope you understand because of lack of this information I am being misguided/misinformed and so I am not able to book my cruises as soon as possible.
Please reply soon,
"Port and immigration fees are fee consists of Port tax- Immigration tax - Service fee- processing fee- and a Federal User Tax."
I tried to book via travel agent ( who has booked our hotels) and they mention they will pay for my return trip for Discover line cruises including 3 course meal , only thing I need to pay is "Cruise line service charges" which is 199$ per person ( same fare for my children).I mentioned cruises cost 129$ per person and 35$ tax ( as on net).Still They are insisting the port and immigration fees are in addition to those and that need to be paid by every single visitor who goes on a cruise.
Can you please guide me how I can clarify ?I will be highly obliged if you could guide me any relevant website/authority where I can complain/raise concern about my travel agent?
Hope you understand because of lack of this information I am being misguided/misinformed and so I am not able to book my cruises as soon as possible.
Please reply soon,
#2
Joined: Jan 2003
Posts: 16,715
Likes: 0
Is this a one day cruise? Doing a simple search online for Discovery cruise AND fees it looks like the fees should be $35/person as you say and you can get it for a lot less than $129/person. http://www.discoverycruiseline.com/s...rida_residents http://www.discoverycruiseline.com/home/day_cruise
#3
Original Poster
Joined: Apr 2010
Posts: 2
Likes: 0
Thanks for reply. All my query is Are you aware of anything like "Port tax- Immigration tax - Service fee- processing fee- and a Federal User Tax." I feel like misguided as I believe that my travel agent is asking for more than what should be the real expense. If i can get some authentic evidence than it will help me to strongly put my protest against the travel agent. Please do reply asap
#5
Joined: Jul 2009
Posts: 455
Likes: 0
Sounds like one of those scammy deals like when they offer "free airline flight" if you book 7 days hotel, then you pay twice as much for your hotel than you should have, so it's not really a free flight.
Do a google search on the name of the travel agency to see if other complaints have been noted.
Do a google search on the name of the travel agency to see if other complaints have been noted.
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germanblonde
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Jan 28th, 2004 01:34 PM





