Hi gurushih,

My name is Shalon, and I’m part of the Orbitz Customer Relations Team. I’m sorry to hear of this experience. If you would please email us at [email protected], and provide the Orbitz Confirmation number, we’ll investigate this issue further. Please send your concerns to my attention.

Thank you for your patience, and I look forward to hearing back from you.

Sincerely,

Shalon
Orbitz Customer Relations
Chicago, IL

It is easy to understand why gurushih would be angry at the world and not undertand why others are not more compassionate at such a time.
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It is also a bit frightening that someone from Orbitz is reading Fodor's or has some sort of algorithm which indicates when the name Orbitz is being used somewhere on the Net, even if Shalon's intentions are honorable.

I do many things that the above travelers do, including finding the best prices and then go to the source to see if there is a better one. We now use booking.com and have used them successfuly for about 7 or 8 countries. Although we strill rely on people we trust for suggestions.

Dukey1, I'm always suspicious of a one-time poster who offers a serious complaint/criticism and never appears on the forum again! Just like on Trip Advisor and other travel venues, many of the criticisms are often considered suspicious.
Both of the individuals who revived this thread fall into that category.

I lost $2089.68 to Orbitz who denied a transaction was completed so, I booked another ticket with them to same location and dates. I was Billed for Both Tickets. Orbitz Response to BBB Complaint They Agree that a REFUND Is DUE yet unable to complete; They just blame the airline

After 5 hours on the phone I filed the following complaints:
Emirates NY Ref : NYC/X/SC/260613/686131 FAX +121275834434
Orbitz LocatorAP110101ODJYSA0D BBB Complaint Case # 94450489
Emirates Ticket# 1767172927633-634 BBB Complaint 9546287
US Dept of Transportation Case # KC2013050065

Orbits first response to my complaint was 72 days later.

6-months later yep, refund due yet no indication it is forthcoming.

The unexpected theft of $2089. has devastated my family.

Chicago mobster business practices.

BEWARE ORBITZ Orbits RIPOFF NEVER ORBITZ

I lost $2089.68 to Orbitz who denied a transaction was completed so, I booked another ticket with them to same location and dates. I was Billed for Both Tickets. Orbitz Response to BBB Complaint They Agree that a REFUND Is DUE yet unable to complete; They just blame the airline

After 5 hours on the phone I filed the following complaints:
Emirates NY Ref : NYC/X/SC/260613/686131 FAX +121275834434
Orbitz LocatorAP110101ODJYSA0D BBB Complaint Case # 94450489
Emirates Ticket# 1767172927633-634 BBB Complaint 9546287
US Dept of Transportation Case # KC2013050065

Orbits first response to my complaint was 72 days later.

6-months later yep, refund due yet no indication it is forthcoming.

The unexpected theft of $2089. has devastated my family.

Chicago mobster business practices.

BEWARE ORBITZ Orbits RIPOFF NEVER ORBITZ