In re-reading these posts, I think Alan's comments about his problems with digitalcity and his Tucson hotel room are a perfect argument for Why use a travel agent? Your internet site isn't doing a thing to help with your complaint. They aren't even answering your e-mails. You don't have a person to contact there to help you. This just proves when you use an internet site and problems occur you have no one to help. You are on your own without a travel agent.

And, to answer one and all, I am not a travel agent.

I agree wholeheartedly with Nina. If you are making vacation plans several months in advance, there is nothing wrong with making reservations at a few hotels. Perhaps you need just a few days to finalize your plans or do your homework on the place your visiting. But then, you MUST cancel the reservations you are not going to use as soon as possible. THIS IS SMART PLANNING. Some of us really stretch the budget and save our spare change to get away for a vacation. We have to use every angle to make it an affordable getaway. Again, I would cancel my other reservations well in advance once my plans were finalized.
Where is the dishonesty and low morals in that??? There's a lot of self-righteous comments on this thread.

"Anotheropinion" - well said.
"Vince - what a stupid thing to say.


Anyhow, wouldn't it be stupid to forget to cancel a reservation if you are going to get charged for at least one night's stay on your credit card???

Personally, I sometimes appreciate a person who cancels at the last minute if I couldn't get the type of room I wanted at my original booking and find out while checking in that the better room is now available. Thanks to you who change your mind!

Whoreallycares, Sorry if my mentioning the word "bra" makes you a little uneasy, perhaps you aren't mature enough to be reading this forum. I was merely giving an example of an actual experience I had with returning items that coincidentally occurred yesterday.

I am glad you got my point though, at least that proves my post effective.