Cheers for National Car Rental
Sep 19th, 2001, 04:48 AM
#1
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Cheers for National Car Rental
Just seen a posting on the 'Sheraton Greed' thread on the costs imposed on people driving rental cars last week. We were due to return our National car to Manchester NH last Thursday. No Southwest flights to BWI. After only 10 minutes wait (not bad in last week's circumstances) we reached a National phone rep and were cleared to return the car to BWI at no penalty charge. She said this would apply to all those in possession of cars before 9 a.m. on the 11th. The only extra charge was 1 extra day's rental because we returned the car late after our 700 mile drive! Certainly makes us keen to use National again. (Another point in their favour - they tell you how long the wait is before your call will be answered - wish everyone did that!)
Sep 19th, 2001, 02:34 PM
#3
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The dirty dogs at Dollar, charged me 106 dollars to change my dropoff. I could not get out of BWI Friday, so instead of returing my car to BWI I drove it back to Cleveland, and had it back before my weekly rental period was up..... Best money I ever spent though
Sep 20th, 2001, 05:27 AM
#5
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I had a similar experience with National during the crisis. When I called to explain my predicament and that I didn't know when or where I'd drop it off, the phone rep just said, "Just drop it off where you can when you can." And I incurred no extra charges for extending the contract.
Sep 21st, 2001, 02:14 PM
#7
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Just wanted to share my experience with Dollar. We rented from San Jose and then returned the car to San Francisco (couldn't get a flight of of SJ). They only charged me a $10 drop fee and never raised my daily rate from the inital contract price. They were very nice every time I talked to them.
Just wanted to add my 2 cents.
Just wanted to add my 2 cents.
