"Attitude" Problem in Las Vegas

Feb 7th, 2002, 07:43 AM
  #1  
Lynn
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"Attitude" Problem in Las Vegas

We love going to Las Vegas and get there about once a year. Have stayed at most of the major hotels on the strip and eaten at many, many of the restaurants there. Have also dropped our share of $$$ at many of the casinos. The one thing we really, really dislike about Las Vegas is the way "regular" (i.e., non-high rollers) customers are treated. Each time we check into a hotel, we are made to feel unwelcome and are treated like cattle. Ditto many of the restaurants and shows. We understand that this is a huge tourist town - with thousands of people coming and going every day - but honestly - if there was a hotel that treated us decently and seemed glad to have our business - we'd stay there each and every time. Would apreciate your input!

Lynn
 
Feb 7th, 2002, 07:49 AM
  #2  
GrapeApe
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Seems like a troll question, but I will bite. Must just be you. I've gone to Vegas for a week and spent as little as $500 and had everyone treat me like I was a high roller! I've found vegas to be extremely customer friendly.
 
Feb 7th, 2002, 07:52 AM
  #3  
ItIsJust
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Las Vegas is one of the MOST tourist friendly places in the US...and how do you know the locals from the tourists?
 
Feb 7th, 2002, 08:29 AM
  #4  
bj
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Actually I did find this more the case in the real top end places like Venetian and Bellagio. In particular, the guests and casino players at Bellagio seemed really cold and unfriendly to me (dare I say snooty).
I've since stayed at Harrahs and found the whole environment much friendlier and laid back. I don't think anything in Vegas can be compared to a B&B experience but I'll stay away from the real high end places now because they do feel more impersonal.
 
Feb 7th, 2002, 08:42 AM
  #5  
LV
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Perhaps you are comfortable in certain atmospheres..the high end places may make some people feel out of place and uncomfortable..whatever makes you happy.THat is what is good about Vegas, there is something there for everyone.
 
Feb 7th, 2002, 09:07 AM
  #6  
Wendy
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I'm with BJ, I always stay at Harrah's and they seem to go out of their way to make me happy. I also sign up for different casino cards (gaming) and then am on the hotels list so I am sent offers, etc.
 
Feb 7th, 2002, 09:19 AM
  #7  
Lenore
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My experiences have been good overall. Last time we stayed at Paris and they upgraded us to a beautiful suite for the same low $69 per night! We also sign up for the gaming cards in most of the casinos and get deals e-mailed or sent the old fashioned way. One time at Treasure Island I spoke loudly to my husband (who was showering) that my travel iron didn't work very well. Two minutes later there was a knock on the door from the maid with a full size iron in hand!! I consider that to be very good service. We have never stayed at Bellagio, Venetian or Caesars but I'll bet the service is as good or better in those high end hotels.
 
Feb 7th, 2002, 09:32 AM
  #8  
bj
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Lenore, I'll take that bet!! That SHOULD be the case but, in my experience, its not. I've stayed at Venetian, Bellagio and Harrahs. Fot the difference in price, Harrahs will get my repeat business.
 
Feb 7th, 2002, 10:00 AM
  #9  
Lenore
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BJ - I agree, for what they are charging their level of service should set the standard, but maybe not. After our wonderful experience at Paris, I can't see any reason to stay anywhere else! Not to mention their rates are MUCH lower than those high end places across the street.
 
Feb 7th, 2002, 10:26 AM
  #10  
Joe
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Stayed at Mirage last fall and thought we were treated very well. All staff was friendly, in the restaurants too.
 
Feb 7th, 2002, 11:52 AM
  #11  
Noseintheair
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Perhaps it was you that had an "attidude". It can reflect how you perceive others...think about it

 
Feb 7th, 2002, 11:56 AM
  #12  
xxx
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Attidude? Is that a dude with a bad attitude??? (I'm think of a nasty surfer type!)
 
Feb 8th, 2002, 05:07 AM
  #13  
lani
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i also think some of the higher-end hotels can be a bit snobbish...caesar's palace is my example. however, the luxor, mgm, and my fave the mirage all feel very comfy and we always get treated very well, and when visiting other hotels i don't really notice a difference in the way people are treated.

nowadays we normally stay in downtown. the sam boyd hotels are popular with hawaiians and we go because of the good hawaiian/asian food on the buffets.

maybe because the hotels in downtown are smaller we find that everyone is SUPER friendly. our first trip to LV we met a roulette dealer who was happy to explain how ALL the table games worked (granted it was slow at the time) and asked us a lot of questions about hawaii as well.

my british dh was very surprised at the overall friendliness of the people there (moreso than the average american, he said) and we go at least once a year.
 
Feb 8th, 2002, 05:49 AM
  #14  
tom
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I'm not sure what people mean when they say they found a hotel "snobbish." I've stayed at Ceasars, Venetian, Mandalay Bay and have found, for the most part, that the employees were courteous and professional. Maybe it has to do with expectations and/or preferences. I do not expect nor would I want the staff to be "SUPER" friendly (as stated in one post). In fact, that would turn me off to a place.
 
Feb 8th, 2002, 06:07 AM
  #15  
nigel
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It sounds a little weird to me someone British would say they thought people in Las Vegas were more friendly than the average American..considering that the British find all Americans to be overly friendly.
 

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