TGV Europe won't take my credit cards!!!

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Mar 23rd, 2012, 06:17 AM
  #21
 
Join Date: Jan 2003
Posts: 5,886
On March 13 in the evening (to get March 14th French time) I booked two TGV tickets thru the same site.

The tickets were for June 14. That's the day the Prem fares became available for my date.

During the day I called Citibank and told them I would be using my VISA card for a purchase in France. They transferred me to security who "claimed" they entered something in my file good for 48 hours. Maybe...

When I went to the web site and purchased the ticket (a total of 60 Euros for two) I was surprised how smooth it went. I still expected something to go wrong near the end. I entered the credit card number and then it asked me for the security code on the back of the card.

Things spun around for 5-6 seconds (that's a long time) and I expcetd to get the dreaded error message, etc.

I got a confirmation number and a link to a .pdf file with my personalized ticket that I could download, keep and print when I want.

The differences seem to be:
a) The amount of the transaction
b) I spoke with Citibank security
Myer is offline  
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Mar 23rd, 2012, 02:47 PM
  #22
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Join Date: Feb 2003
Posts: 1,392
We spoke with the Capitol One Visa and American Express security before and during this fiasco. The differece was the amount over 700 euros, I believe. It is a moot point now because we have decided to skip the trip to Provence and spend the week in Paris. Thank you everyone for your kind help.
rbnwdln is offline  
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Mar 23rd, 2013, 06:19 PM
  #23
 
Join Date: Feb 2007
Posts: 3
I'm running into a similar problem. Trying to book avignon to Paris on tgv Europe and it's a no go. We get a technical error, given the price is 167 euro. Suggestions?
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Mar 23rd, 2013, 06:32 PM
  #24
 
Join Date: Apr 2009
Posts: 1,437
Perhaps you should give Capitaine Train a try. Several people have reported success with them after being unsuccessful on SNCF sites.

https://www.capitainetrain.com/
MaineGG is online now  
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Mar 23rd, 2013, 08:43 PM
  #25
 
Join Date: Jan 2003
Posts: 677
I second MaineGG's suggestion. I think your problem is the limit the SNCF puts on foreign credit card purchases. CapitaineTrain does not do that. You can read about my positive experience with them here http://www.fodors.com/community/euro...t-cards.cfm?54 (my post is near the bottom) Good luck!
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Mar 23rd, 2013, 10:01 PM
  #26
 
Join Date: Jan 2013
Posts: 96
That's really weird. I booked same trip last week for5 people early June and it went through no probs. I'm in Aust, but used same website.
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Mar 23rd, 2013, 10:03 PM
  #27
 
Join Date: Jan 2013
Posts: 96
I put in France as my country and then got the print at home tickets where I put in my correct address!
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Mar 23rd, 2013, 10:11 PM
  #28
 
Join Date: Mar 2013
Posts: 92
For what it is worth... If you only have a week, I would stay in Paris exclusively anyway.
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