TGV Europe won't take my credit cards!!!

Mar 23rd, 2012, 06:17 AM
Join Date: Jan 2003
Posts: 5,973
On March 13 in the evening (to get March 14th French time) I booked two TGV tickets thru the same site.

The tickets were for June 14. That's the day the Prem fares became available for my date.

During the day I called Citibank and told them I would be using my VISA card for a purchase in France. They transferred me to security who "claimed" they entered something in my file good for 48 hours. Maybe...

When I went to the web site and purchased the ticket (a total of 60 Euros for two) I was surprised how smooth it went. I still expected something to go wrong near the end. I entered the credit card number and then it asked me for the security code on the back of the card.

Things spun around for 5-6 seconds (that's a long time) and I expcetd to get the dreaded error message, etc.

I got a confirmation number and a link to a .pdf file with my personalized ticket that I could download, keep and print when I want.

The differences seem to be:
a) The amount of the transaction
b) I spoke with Citibank security
Myer is online now  
Mar 23rd, 2012, 02:47 PM
Original Poster
Join Date: Feb 2003
Posts: 1,392
We spoke with the Capitol One Visa and American Express security before and during this fiasco. The differece was the amount over 700 euros, I believe. It is a moot point now because we have decided to skip the trip to Provence and spend the week in Paris. Thank you everyone for your kind help.
rbnwdln is offline  
Mar 23rd, 2013, 06:19 PM
Join Date: Feb 2007
Posts: 3
I'm running into a similar problem. Trying to book avignon to Paris on tgv Europe and it's a no go. We get a technical error, given the price is 167 euro. Suggestions?
slicklefty is offline  
Mar 23rd, 2013, 06:32 PM
Join Date: Apr 2009
Posts: 1,450
Perhaps you should give Capitaine Train a try. Several people have reported success with them after being unsuccessful on SNCF sites.
MaineGG is online now  
Mar 23rd, 2013, 08:43 PM
Join Date: Jan 2003
Posts: 677
I second MaineGG's suggestion. I think your problem is the limit the SNCF puts on foreign credit card purchases. CapitaineTrain does not do that. You can read about my positive experience with them here (my post is near the bottom) Good luck!
Betty1 is offline  
Mar 23rd, 2013, 10:01 PM
Join Date: Jan 2013
Posts: 96
That's really weird. I booked same trip last week for5 people early June and it went through no probs. I'm in Aust, but used same website.
caroline65 is offline  
Mar 23rd, 2013, 10:03 PM
Join Date: Jan 2013
Posts: 96
I put in France as my country and then got the print at home tickets where I put in my correct address!
caroline65 is offline  
Mar 23rd, 2013, 10:11 PM
Join Date: Mar 2013
Posts: 92
For what it is worth... If you only have a week, I would stay in Paris exclusively anyway.
worldinbetween is offline  

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