My son just called from France using a phone calling card "avec pin" he bought, based on the instructions we received on this site. (This is when I start browbeating myself for not buying the cell phone.)
When he does the sequence to dial here, at the end he gets a busy tone. When he calls using operator assistance with our verizon account he gets through, so the problem is not on this end. He was dialing 001-ac-number. Is this right? Can someone list the steps-so that I can review them with him when he calls again? The hotel was no help. Thanks in advance for help.

Hi W,

>He was dialing 001-ac-number.

That is correct.

It could be that his Calling Card service was busy.

OOOOH. That never occurred to us!

I am not sure whether I have ever used "avec pin", but from my expereice, some phone cards require adding # after the destination phone numbers.

Is he calling from his hotel room? Many hotels prevent phone cards from working properly, so as to protect lucrative revenue from long-distance calls. Has he tried from a pay phone?

ttt