New Baggage Policy-No Locks!

Old Dec 20th, 2002, 08:53 AM
  #41  
April
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Locks, schmocks. BA baggage handlers broke into my locked luggage last month and made off with a LOT of valuables. I didn't notice until I went to unlock my luggage to unpack very early the morning after my late night return. Locks were broken. BA won't take info over the phone now, you have to go onto their Web site to file a claim. I won't go into details about the awful run-around, but suffice it to say that it's been about 9 weeks and I have nothing from BA--no claim number, no response. I've resorted to calling every human I can reach within the company and they just keep giving me 800 #'s where you never get a person.

My advice: Check your luggage CAREFULLY at every point at which you receive it. The people I kept reaching wanted to know at what airport I'd filled out my claim form. Don't leave the aiport without making sure your luggage is intact. If it isn't--fill out that claim form there and get your claim number.

 
Old Dec 20th, 2002, 09:02 AM
  #42  
Lesli
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For what it's worth, an article in the Pittsburgh Post-Gazette stated the following: "The security administration prefers that you keep checked luggage unlocked, but this is not a rule."

Just took a look at the TSA's website (http://www.tsa.gov/public/index.jsp) and it states that the Adminsitrator "urged passengers to leave their checked bags unlocked, which will avoid the potential need to forcibly open bags that require further physical inspection."
 
Old Dec 20th, 2002, 09:29 AM
  #43  
xxx
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When I returned to the U.S. from Amsterdam a few years ago, my one piece of checked luggage remained behind in Amsterdam. Northwest Airlines told me it should arrive the next day and I expected a phone call so that I could run out to the airport and unlock it in case Customs wanted to look inside.

No such luck.

Instead, I call Northwest and find out my bag has arrived. I pick it up and find the locks have been cut off by Customs in their must-search-bags-from-Amsterdam-for-drugs mania.


 
Old Dec 20th, 2002, 10:00 AM
  #44  
Flier
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Oh, well, quit complaining. It is not a God-given right to have your luggage secured. The airlines are providing a service for the people flying, it is a business. You are using this business to get where you want faster than driving, taking a boat, etc. Up until recent history, most of you wouldn't have been flying anyway, so just pack what you dont mind losing and get on with it.
 
Old Dec 20th, 2002, 10:46 AM
  #45  
Renee
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Since there appears to be such a rash of pilfering from baggage handlers, wonder why security cameras are not installed in their work area? Or would this be too much of an undertaking? Sounds like it would save airlines a lot of money in claim payouts in the long run.

Actually, this reminds me of how folks used to perceive drunk drivers before M.A.D.D. challenged conventional wisdom. I remember hearing people say about 25 years ago, that a drunk couldn't avoid hitting that car because he was intoxicated. He wasn't aware of what was happening because he wasn't lucid. It didn't occur (as stupid as this sounds) to anyone at the time that if you are drunk you shouldn't drive!! It was simply accepted as a fact of life and usually offenders were given slaps on the wrist for driving while intoxicated.

Well, I think that it's become acceptable to think that you will get ripped off when you fly. I don't accept that. I think that the criminals should be caught and prosecuted to the fullest extent of the law. I don't see it as the cost of the priviledge of flying and to just get over it. I just think that we should not wave a white flag and bury our heads in the sand. A lot of the things that they still are irreplaceable...even if it was junk, it doesn't give anyone a right to rifle through it with impunity. Just my .02.
 
Old Dec 20th, 2002, 10:50 AM
  #46  
Renee
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that's STEAL, not STILL....oops..
 
Old Dec 20th, 2002, 10:54 AM
  #47  
Flier
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I just mean dont get so self-righteous about the whole thing. It is like wearing a money belt because you know there will be some pickpockets ripping off tourists, your luggage is not safe when you are not holding onto it. Fact of life, put all the cameras you want, and you still wont be guaranteed anything.
 
Old Dec 20th, 2002, 10:55 AM
  #48  
raisin
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point well taken, renee! I second the camera idea...one would think that it's a security precaution that should've been there in the first place!
 
Old Dec 20th, 2002, 10:57 AM
  #49  
Renee
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I hear you flier, and I wasn't singling you out at all. I just don't want people to feel as if they must simply accept being ripped off. That's was pretty much my point. Cameras may not get all of the offenders, but one is a great start.
 
Old Dec 20th, 2002, 11:13 AM
  #50  
Flier
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I agree, cameras are a good start. A good spanking when caught would be a good second step....
 
Old Dec 20th, 2002, 11:22 AM
  #51  
Debbie
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So Flier - are you basically saying that if we object to our belonings being searched / seized /stolen / or damaged, we have no business traveling.

That we should be limited to only going places within our own country that we can drive to , to avoid this? ( Be realistic - this same philosphy of invading privacy in secret will expand to anything that has checked baggage) .

So much for the land of the free, and the adventure of travel.

I am all for security - but I think I should have the right ( especially when the search is performed on US soil) to be present when they are searching my property.

I really don't recall part of the fine print on the airline ticket , stating that I give up any rights to search and seizure from the time I check my baggage , until it comes off the carousel.

Allowing these searches outside of the owner's sight is just asking for corruption.
 
Old Dec 20th, 2002, 11:49 AM
  #52  
xxx
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I think what Flier is saying is that he won't whine when someone breaks into his house and steals his/her stuff because he/she will realize that if he didn't have all that stuff in the first place no one could steal it.

So I'm heading for Flier's house! Anyone want to come along?
 
Old Dec 20th, 2002, 11:53 AM
  #53  
Maggie
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I have the same question as an earlier poster above - when your luggage is pilfered, who now takes responsiblity? Can't you hear it now - "Well, it wasn't us, it was security/the airline!"
 
Old Dec 20th, 2002, 01:01 PM
  #54  
Debbie
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ha ha ha
or even : "Hey, we are allowed into your bags - the government says so, We didn't take anything , 'we' are the government'
 
Old Dec 20th, 2002, 02:07 PM
  #55  
lynn
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That's why we never check a bag unless it's just filled with clothes and toothpaste.

If it's valuable, and doesn't fit in my purse or carry-on, it gets shipped and insured.
 
Old Dec 20th, 2002, 03:27 PM
  #56  
Hal
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I have been using the plastic tie tags for years along with small locks. Then I carry a pair of the large toenail clippers with me. These work better than fingernail clippers. Just always put them on trays along with watches, keys, etc. when you go through the monitor machines. I also carry a supply of the plastic tie tags with me and put them on all my bags each day at the hotel. Yes, of course, airport people and people at hotel can cut the tags, but it will give them some pause because then they know that I will know that they have been in my bags. Now, if they just had a supply of the ties they could get in and then put tags back on. However, I have found some unusual colored tags that are hard to find.

Hal
 
Old Dec 20th, 2002, 03:42 PM
  #57  
Where
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Hal, let us in on your secret, where did you find them? I think it is a good idea.
 
Old Dec 21st, 2002, 03:50 AM
  #58  
Walter
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Where: Any electrical or hardware store world-wide I'd guess. In the US any of the chain dept stores (Wal-Mart, K-Mart etc) in tool/hardware.
I think there original purpose was to tie/wrap electrical wires or cables together.
The brand name is "Ty-Wrap" and they look like this www.buxcommco.com/page3/images/mi1810.jpg
 
Old Dec 21st, 2002, 04:38 AM
  #59  
moonbeam
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you can also buy the tie tags that are numbered..so even if thieves replaced them you could still tell, if you remembered to write down the numbers !
 
Old Dec 21st, 2002, 09:51 AM
  #60  
Laurence
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