Christina

I don't think so, I thought that website was entirely in French. I am surprised you got a confirmation in English.

FNAC has always been flawless in sending me the appropriate emails, I'm surprised you didn't get the required info. Are you saying you got an email confirming the purchase, or just the confirmation page on the website when you bought them? Because if you never got any email, often that means the order didn't go through.

There really aren't many details to get, but you do get an order number, as I recall.

MorganB

Post your reply from the fnac here and I can translate it for you.

Grandma

Christina, thanks for your input.I did get an order number. I've referenced it in my e-mails to them, but so far no luck. Guess I'll jusst have to wait and see if the tickets show up! I knew I should have studied French instead of Spanish!

MelissaBeckoff

We were there last week and there was no line.
We just walked into the museum using our Paris Museum Pass.
The pictures were wonderful.Enjoy
Melissa

Grandma

MorganB....what a generous offer. Merci, merci!

Melissa, maybe I should hope the order didn't go thru.


Nous avons bien enregistré votre demande, numéro 117457-1157475197.
Nous vous apporterons une réponse par email dans les plus brefs délais.

Si vous souhaitez nous re-contacter suite à votre demande, répondez
à cet email en conservant son numéro, [117457-1157475197],
dans l'objet de votre message de suivi.

Cordialement,
Le Service Client
L'équipe Billetterie
Rappel de votre message :
I have not received an e-mail confirmation for my order
No. H628TXPXB3FA

Merci.

Bigal

ATT RONZ

Are you sure that reserved tickets can be picked up at ALL FNAC stores? There is a feeling in my memory that some stores do not have that facility. I think I remember a couple of years ago I went to the store in the 6th and had to go to the one on Rue de Rennes to get the tickets.

Dukey

Loosely, here's what it says:

We have received (recorded/made note) ofyour request, number 117457-1157475197. We will send an email response as soon as possible
If you wish to (re)contact us about your request, answer this email by noting (including) the (request) number, [117457-1157475197], in your follow-up message (to us).

MorganB

Looks like an automated reply... give it time and see if they respond further.

Grandma

Thanks all. Got a message this a.m. (in Anglais) that the tickets are in the mail!

blackduff

ttt

JulieVikmanis

We reserved through FNAC and were let in immediately though we were a trifle early for our time slot--last week. The line for people who had not reserved was only about 10 or 15 people long and seemed to be moving ok. If you intend to go and are worried about cutting up your day with a specific time slot, I'd say don't bother. We were there, of course, on a weekday not a weekend and at 4 p.m. so that may have colored my experience, but if you can plan for somewhat similar timing, I'd say it's probably not necessary to get advance reservations and be stuck with a specific day and time.

melissa19

i've been looking at the FNAC website, and they are only listing tickets through november. do they only sell a few months ahead? we're not going until march, but i'm looking forward to seeing l'orangerie!

Christina

They have them through March. There really shouldn't be a problem getting them within a month, though, as most people don't buy them in advance.

You are probably searching for the wrong thing. They are changing expos at the end of November, so it costs a couple euro more then and they have that as a separate listing (from 11/20 through March or something). Just put in "musee orangerie" into the search box under Spectacles and you'll see both possibilities and dates.

melissa19

got it! thanks, christina...

indytravel

I had reservations through FNAC for the Orangerie on Thursday, Sept. 28th at 1:00pm. I picked them up earlier at an FNAC in Rouen. I needed the credit card I'd used and my passport to get them.

It seemed like a normal Thursday in Paris. My friend and I walk past 150 people waiting in the regular line to go in. Once in the main doors there were another 50 people backed up at the ticket windows. Maybe you'll not have a line. Maybe you will. I'd lock into a specific time to avoid any line that might exist. Especially since the tickets weren't that expensive. 16euro was the total cost for 2 tix as I recall.

Using hindsight I'd have gone downstairs to see that collection first, saving the "bang" of Monet's gorgeous paintings for last. As it was I dashed right into the water lilies. They were so stunning that I was overwhelmed and didn't appreciate the paintings in the lower gallery as much as I should have.

djkbooks

In September, we went to FNAC and had no problem getting tickets on Friday for the following Monday (our day of choice). All times were available. If you're not having your tickets mailed and plan to pick them up at FNAC anyway, you may as well just wait until you get to Paris and check the weather forecast.

melissa19

currently fnac is only lisitng dates through early march, and we will be there in the latter half. so close but yet so far!

thanks for the good tips. i may have to buy tickets early just because i can. and i like the idea of seeing the other collection first. i'm prepared to be awed by the lillies.

just bought our air france tix, so now i feel like i'm really going to paris!

thanks!

Leburta

Hate to sound like a dummy, but when I went to www.fnac.com, everything was in French. I couldn't find a tab or icon to switch to English. Advice, Anyone?

MorganB

Hi leburta, there is no english version of FNAC unfortunately.

melissa19

perhaps it's just me, but i can't find dates on the FNAC website for l'orangerie past march 5. would they stop selling advance tickets? we'll be in paris march 21-27!

thanks, all...