AutoEurope vs Novacarhire pros/cons?
#1
Original Poster
Joined: Jan 2007
Posts: 52
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AutoEurope vs Novacarhire pros/cons?
Hello-
I'm looking at car rentals for Normandy, Provence and Tuscay area for Sept 2007. I know many people recommend Auto Europe although I had seen a few recommendations for Nova Car hire.
http://www.novacarhire.com/
http://www.auto-europe.co.uk
I got an online quote for renting for a week in Italy from each one of them. I notice Auto Europe quotes in GBP ( british pounds)?! and Novacarhire in Euros. I'm assuming because of where they are located.
The price from Auto Europe was $550-600 US for a week but Novacarhire was quoting $350 US for similar type car. (compact, 4dr- manual). That seems like a huge difference.
1. What are the pros/cons to either one of these rental companies?
2. Why the big price difference? (type of car?) the Autoeurope is for a Renault, Novacarhire for a Ford Focus
3.IS $550 US from AutoEurope a fair price?
Thanks!
Lpsmith
I'm looking at car rentals for Normandy, Provence and Tuscay area for Sept 2007. I know many people recommend Auto Europe although I had seen a few recommendations for Nova Car hire.
http://www.novacarhire.com/
http://www.auto-europe.co.uk
I got an online quote for renting for a week in Italy from each one of them. I notice Auto Europe quotes in GBP ( british pounds)?! and Novacarhire in Euros. I'm assuming because of where they are located.

The price from Auto Europe was $550-600 US for a week but Novacarhire was quoting $350 US for similar type car. (compact, 4dr- manual). That seems like a huge difference.
1. What are the pros/cons to either one of these rental companies?
2. Why the big price difference? (type of car?) the Autoeurope is for a Renault, Novacarhire for a Ford Focus
3.IS $550 US from AutoEurope a fair price?
Thanks!
Lpsmith
#2
Joined: Dec 2005
Posts: 894
Likes: 0
Are you located in the UK....Auto Europe has a website for USA www.autoeurope.com and also one for Canada www.autoeurope.ca
I have found the prices are different for Auto Europe depending on the market. They will usually match any competitor as long as the rental has the same inclusions.
This year I booked with Kemwell...which is a sister company of Auto Europe as their rate was approx 100.00 lower for the same rental. I asked Auto Europe to match it and they wouldn't...likely because Kemwell is their sister company.
I have had very good service from Auto Europe in the past. Just make sure you read all the small print and know what's included with each rental. My rental with Auto Europe last year in Italy included all except a local road tax of 30.00 euros. It was zero deductible insurance which ended up being a good thing as we did have a little incident. We were able to walk away paying only a small insurance filing fee of 25.00 euros.
550.00 USD for a week in Italy seems a little high to me. I got a lower price from Auto Europe when I called them directly. Also, they had an free upgrade promotion that came out after I booked. I was able to get them to refund the original booking and get the lower price. I paid approx 48.00CAD per day all inclusive for a compact car.
I have found the prices are different for Auto Europe depending on the market. They will usually match any competitor as long as the rental has the same inclusions.
This year I booked with Kemwell...which is a sister company of Auto Europe as their rate was approx 100.00 lower for the same rental. I asked Auto Europe to match it and they wouldn't...likely because Kemwell is their sister company.
I have had very good service from Auto Europe in the past. Just make sure you read all the small print and know what's included with each rental. My rental with Auto Europe last year in Italy included all except a local road tax of 30.00 euros. It was zero deductible insurance which ended up being a good thing as we did have a little incident. We were able to walk away paying only a small insurance filing fee of 25.00 euros.
550.00 USD for a week in Italy seems a little high to me. I got a lower price from Auto Europe when I called them directly. Also, they had an free upgrade promotion that came out after I booked. I was able to get them to refund the original booking and get the lower price. I paid approx 48.00CAD per day all inclusive for a compact car.
#3
Joined: Jun 2006
Posts: 17,549
Likes: 0
Are you certain these were for the same services, i.e., did either of those rates include any insurance coverages?
AutoEurope and its sister company Kemwel are US-based; sometimes you can actually get a better rate from kemwel for the exact same car in the exact same location.
I like Autoeurope (a lot) but it is always good to shop around IMO. For my upcoming trip to the UK I got a MUCH better rate through British Airways/Hertz that AutoEurope couldn't begin to match...I know because I checked.
AutoEurope and its sister company Kemwel are US-based; sometimes you can actually get a better rate from kemwel for the exact same car in the exact same location.
I like Autoeurope (a lot) but it is always good to shop around IMO. For my upcoming trip to the UK I got a MUCH better rate through British Airways/Hertz that AutoEurope couldn't begin to match...I know because I checked.
#4
Joined: Jan 2003
Posts: 74,699
Likes: 0
Hi lp,
Always ask AE if they will meet your other quote.
They usually do. If they won't they will tell you why.
Also check www.gemut.com.
Always ask AE if they will meet your other quote.
They usually do. If they won't they will tell you why.
Also check www.gemut.com.
#6
Joined: Jan 2003
Posts: 4,247
Likes: 0
I've used both as recently as this past Nov. I was checking cars this morning for our March trip and I , too, got a much better price at Nova. $200.00 as opposed to $310.00 at Autoeurope for the same car and same insurance coverage. At Nova the insurance is always included. At Autoeurope you can choose if you want insurance.
Since there is only 1 rental company in the town where we are picking up this car, whether we chose AE or Nova , the car would be from Avis!
Eveytime we've booked with Nova , they have upgraded us without our askingg or having to pay additional.
Since there is only 1 rental company in the town where we are picking up this car, whether we chose AE or Nova , the car would be from Avis!
Eveytime we've booked with Nova , they have upgraded us without our askingg or having to pay additional.
#7
Joined: Feb 2003
Posts: 464
Likes: 0
I've used Nova and AE too. But for my next trip I'll go with Nova. For a week rental in France it will save me $20 a day plus the 29 euro airport surcharge that AE adds on. I don't know about the $15 road fee AE also adds. It appears to be the same insurance coverage.
When I've used AE to meet a lower price, they've required full payment at time of booking. Nova only asks for a deposit. If there's a real advantage to AE, I'd go with them. But it seems that they ought to be more competitive to begin with.
When I've used AE to meet a lower price, they've required full payment at time of booking. Nova only asks for a deposit. If there's a real advantage to AE, I'd go with them. But it seems that they ought to be more competitive to begin with.
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#11
Joined: Jan 2003
Posts: 74,699
Likes: 0
>...the 29 euro airport surcharge that AE adds on. I don't know about the $15 road fee AE also adds.<
The airport surcharge and the road fee are assessed by either the airport and/or the government, not AE.
Check with your rental agency to see if these are included.
The airport surcharge and the road fee are assessed by either the airport and/or the government, not AE.
Check with your rental agency to see if these are included.
#13
Joined: Aug 2003
Posts: 730
Likes: 0
I have usually been able to beat the prices quoted by Autoeurope by going direct. In my experience, they did not wish to match the better price and in any case just matching the price isn't an improvement on the price I've found.
I am usually able to plan far ahead and reserve accordingly. Perhaps that is an advantage.
I am usually able to plan far ahead and reserve accordingly. Perhaps that is an advantage.
#14
Joined: Feb 2003
Posts: 1,392
Likes: 0
I just put my DH in charge of this one task for our trip to Italy in June. He booked Hertz. Said it was the cheapest. Did that knucklehead mess up his one and only trip planning assignment? (I usually trust him in all things but no one has mentioned Hertz in this thread!)
#17
Joined: Jan 2003
Posts: 11,244
Likes: 0
I just rented a 14 day rental with gemut, who used autoeurope, pick up/drop off in Zurich. They charged me about 20% (a little less) up front in dollars, with the balance to be paid in the equivalency of SFr when I returned the car. They said if the rate changed in my favor, I make out. If the rate of exchange is not in my favor, they will reimburse me the difference from my original negotiated price.
When I rented last year, pick up in Munich/drop off in Zurich, I was required to pay the total amount for the rental up front.
When I rented last year, pick up in Munich/drop off in Zurich, I was required to pay the total amount for the rental up front.
#18
Joined: Feb 2003
Posts: 1,392
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Ok, I told the guy that my Fodorites think he should go back to the drawing board on this one. Turns out he never checked other agencies, just went by the price from auroeurope that I threw out from some quick random check! Ha! That's where he went wrong - listening to me!
#20

Joined: Mar 2003
Posts: 23,435
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