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Any secrets to getting items back that were left on plane?

Any secrets to getting items back that were left on plane?

Apr 16th, 2007, 11:25 PM
Original Poster
Join Date: Jan 2004
Posts: 835
Any secrets to getting items back that were left on plane?

I know, it's my own fault. But trying to contact a European airline regarding Lost & Found is nearly impossible!!! I flew from DTW to CDG and left a leather cosmetic bag in Business Class. I didn't notice that I left it on the plane until I got into my taxi. This happened over a week ago. Since then I have called, emailed, EVEN WENT BACK TO THE AIRPORT.....no one will respond!!! I checked with 3 different "customer service" counters at CDG and they all said that I had to write a letter.

Anyone out there have a similar situation with a positive outcome? How did you do it?
cfntmpn is offline  
Apr 17th, 2007, 06:35 AM
Join Date: Oct 2005
Posts: 66,048
if you tell us the airline there is probably someone on here who can give you contact info . . . . .
janisj is online now  
Apr 17th, 2007, 06:37 AM
Join Date: Jan 2003
Posts: 74,474
Hi CF,

>...they all said that I had to write a letter.

Start writing the letter.

Good luck.

ira is offline  
Apr 17th, 2007, 11:19 PM
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Join Date: Jan 2004
Posts: 835
Sorry - it was Air France. I have dropped a letter in the mail, but I am trying to be a little more expediant. The bag had some items that cannot be replaced!

I have emailed, phoned, even went directly to the counter at the airport. I just can't believe that everyone who leaves someonething on a plane has to write a letter!
cfntmpn is offline  
Apr 17th, 2007, 11:27 PM
Join Date: Jan 2003
Posts: 1,181
My son left an expensive digital camera in the overhead bin on one of his transatlantic flights, and he discovered his mistake before he left the arrival area. The camera was already gone, and he never got it back. Aren't folks grand?
Mary_Fran is offline  
Apr 17th, 2007, 11:28 PM
Join Date: Mar 2007
Posts: 13,747
It was a long time ago and I certainly know of no secrets to help you but...your post reminds me of the time (1971) that we left 2 antique sabers/swords in the overhead bin that we had puschased in Switzerland. We called the airline, they had found the items and we drove back to the airport to pick them up. Pretty simple really. I don't think I could have made that mistake today though. Lol. thereyet
thereyet is offline  
Apr 18th, 2007, 01:35 AM
Join Date: Dec 2005
Posts: 6,047
Today, the aircrafts are cleaned buy local firms which are hired by the airline companies. The cleaning starts immediately after the last passenger has left (and sometimes even before) and takes less than 20 minutes.

The cleaning people are usually low-paid immigrants who hardly speak a word of the language of the country they are living in.

So, chances are pretty poor to get items back.

Once, my wallet has slipped out of my pocket and I left is on my seat. Luckily, I recognized before I passed the customs gate and I was lucky to get back again on the plane and collect it there. But once you have passed the doors-of-no-return, forget it.
traveller1959 is offline  
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