Sep 12th, 2004, 02:39 AM
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LizF - "How dare you tell us how we should react or what we should say and how we should say it. "

Hmmm - that's very interesting Liz! Didn't this whole debate start with others trying to do exactly that!

I'm currently reading The Sunday Times. At the back there is the regular review by a well known film director who specialises in reviewing the so-called "great and good" restaurants and hotels. What is shown by regularly reading these reviews is that there are many famous restaurants and hotels that are living on a reputation and do not deliver the quality product they advertise. This was most noticable with Clivedon Hotel in England - which for many years was reputed to one of England's best - over the last couple of years
Walter_Walltotti is offline  
Sep 12th, 2004, 02:44 AM
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(oops accidently hit post)

... it has started to recieve scathing reviews over service and it has just been removed from one of the guides to the best hotels in the UK. So they have been removed from the guide - yet I bet there are plenty of people who still go there and love the place.

As for mould in the bathroom, broken picture frames, chipped desks etc - they all sound pretty factual to me!
Walter_Walltotti is offline  
Sep 12th, 2004, 02:47 AM
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I don't Normally respond to any messages as I only really enjoy to read them, having little to offer I suspect.
But I have to comment, the original poster behaved in a supercilious manner and frankly deserved what he got. To expect a free meal as compensation is pathetic.
No one here has said do not complain if there is a problem, but I think most have said complain in a suitable constructive manner.
Sorry Walter, OK you read the Sunday times, but what exactly is your point?
Personally I never take newspaper reviews as objective information. But the people on this Forum give good honest information and are entitled to their opinion.

Noddy is offline  
Sep 12th, 2004, 03:05 AM
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Yes Noddy I agree with you people are entitled to their opinion - tell that to some of the posters here who make a habit of jumping on people when they try to make an opinion.

Looking back through the "tell me what you think about this or that hotel" posts - you'll see plenty of examples of certain posters making the most awful comments to people who dare to critiscise certain hotels.

My point regarding the Sunday Times was supposed to indicate that in fairly well regarded papers we get opinions on service provided often against those places we may love. We don't challenge that persons right to make the comment - we just disagree with it.
Walter_Walltotti is offline  
Sep 12th, 2004, 03:26 AM
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But no one said he shouldn't complain.
The problem was, the way in which he went about it.
I don't really agree about your opinion of other posters here and I won't be drawn into that.

My other point is that if a famous Film Director goes into a flash restaurant or hotel, the service will surely be different to that which you or I wil receive, I therefore don't think reviews of this sort are much good.

Noddy is offline  
Sep 12th, 2004, 04:05 AM
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It is all enough to give one cultural cringe. !!

Why anyone would stick up for such a rip off establishment is beyond me. I have stayed at sebel this and sebel that and they are all a wank. They rip you off. I certainly would be very pissed off if I paid $400 night share room with mould deal.

I didn't realise is was Australian to put with filth at a price. I would think this Andrew more Aussie than the Aussies here.

Go Andrew, you tell them wankers (is Sebel American Co? )
Jane_47 is offline  
Sep 12th, 2004, 05:39 AM
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Well, Jane_47, I agree with you! If I ever paid $400 a night to stay anywhere, I, too, would be annoyed at seeing mould in the shower! (By the way, did the original complainant actually say that -- I honestly can't remember the word "mould" ever being used, but maybe it was). No one is advocating mouldy showers! But, Jane, if you encountered this (and a chipped desk and a mirror frame that needed tightening), would you then go to the manager and demand a free tour and a free meal as COMPENSATION? How is that going to make the shower cleaner? And would you then haggle over whether or not the free meal you extorted from them included a dessert or just an entree? And would you make a scene in their restaurant, using your considerable size to intimidate the staff? All of these things the original complainant admitted to, WITH PRIDE AND SATISFACTION. He got more and more angry, you will recall, as he sat and pondered the fact that his free meal required him to choose between an entree and a dessert. Here he is 7500 miles from home in a tropical paradise and he's fuming over whether he managed to get enough compensation for his chipped desk and his loose mirror frame. They offended him, but not enough to make him walk out -- merely to demand compensation for his outrage. Honestly, I don't see how you can fail to be dismayed at an attitude like that, and, think what you will about his detractors, I find it a bit hard to swallow that you can defend it.

By the way, I agree with you about one other thing... I wouldn't stay at any of the sebels either. Those chains are all the same -- an almighty rip-off. I remember when you could get a good room in Sydney for ten dollars a night. Then the chains moved in, and now you are paying -- what did you say above? -- four hundred for the same room. But I am beginning to see why. Someone has to pay for that "free" meal that andrews extorted from the manager. Someone has to pay for the free tour that he tried to get as compensation. If one in ten guests is going to make a scene over a chipped desk, the only thing for the hotelier to do is to give in, let the spoiled brat have his way, and then hike up the prices for you and me when we come in the next day. And that, in the long run, is the death of tourism. That's why I got so angry with andrews12345... not because I'm a wanker -- because I happen to love to travel.
Alan is offline  
Sep 12th, 2004, 09:12 AM
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What is a wanker?

This word arises from time to time on this thread so I had to resort to the wonderful little "Down Under Slang Dictionary" given to us by our Australian email friend Pauline.

Yes, the word was there but I thought it meant something totally different. The definition? A fairly stupid male.

I am convinced the original post was fabricated.

michi is offline  
Sep 12th, 2004, 09:45 AM
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Now Alan, the last time we saw you, you were living it up at the Hydro Majestic ( albeit at someone else's expense)

I personally am all for staying at luxury properties, but only at some else's expense. I'm fortunate in that I usually travel with an experienced tile setter so we can effect changes as we go making the world more beautiful for all the Andrews of the world.

Are we sure this Andrew wasn't really Prince Andrew or Andrew Lloyd Webber ( there's the Welsh again) in disguise and use to a higher standard of residential accomodation than we punters? (And what about Catherine Zeta- Jones' new Welsh abode, Muck?)

Michi all I ( at 5'7") can say to you is put Randy Newman's " Short People" on the turntable and open a botttle of champagne. I am currently enjoying the economies of shortness by buying my clothing in the boys department and banking my savings for a night at either the Sebel or the mold free Lilybank B&B .

Apropos reviews and reputations: We were fortunate to receive an excellent review of our B&B in Fodor's. It mentioned my partner John's award winning ( Best of Show at the county fair) coconut pound
cake ( john_ j , please provide
unbiased review). Well although we sold the Inn in 1999, the review appeared in subsequent editions even though coconut pound cake is no longer available. I guess you can't always believe what you read, even on this entertaining thread.

Regardless we depended on the recommendations of satisfied guests to keep the Inn at 90%. occupancy.

The moral: Andrew's friends will no longer visit the Sebel but Alan will, if LizF or Walter W pays.

AndrewDavid is offline  
Sep 12th, 2004, 11:00 AM
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Alan, your post kind of made me laugh, because I did think "what he is talking about? I don't see any post!" I didn't know your second was deleted too, but nowhere in the original did I see this "direct" post from you. Thanks for posting least I'm on the same page now. Whether I agree with it or not, I certainly respect you for standing by your position. (And, btw, for the most part, I DO agree that the OP did not handle the complaint well).

I am not a PC person. In fact, I often err the other way. The "fun" just struck me a little as ganging up on the guy...and this is BEFORE I read whosuglynow's post. I only skimmed the original post and when I read whosuglynow's comment about fodorites posting this guy's full name, where he lived, and following him to another message board, I was thinking "what? I didn't see that. They wouldn't do that, would they?" I had to actually reread it to find it.

Fun is grand. I am all for fun. I have stopped posting here as much, mostly because it has been three years since I was in the Port Douglas and Melbourne areas and no longer feel I can offer current, valid info. (That's the beauty of this board...there are always locals and new travelers who can chime in!) However it doesn't mean that I don't come here and read many of your posts to enjoy the rapport. For instance, I read much of Mucky's pre trip planning, read with delight as he met Margo (if my memory serves me correctly), and Alan, and continued great relationships on this board. Mucky, you always seemed like one with such good humor, that your posts, along with others posters, took me a little off guard, is all. I know all the posters here love travel and a good time, and I will continue to lurk to see how your travel lives are going.

Maybe the OP was a troll...who knows. But I think what was initially fun (and many many very good points) turned into bashing. And indeed, the "Andrew Bashing", to quote directly, was urged to continue.
crazymina is offline  
Sep 12th, 2004, 12:50 PM
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Hi everyone,
Well now I have been told off by Crazy.
I therefore officially consider myself as bollocked. I hope we can still be friends !!........ ;-)

Moving on swiftly I can say that for the benefit of Michi, the word Wanker means something different here in UK.
Which is why I was quite shocked to see it written on this delightful forum.
It does in fact also mean a male that Masterbates.
It is a very insulting word here and many a pub fight has broken out over its use.
Moving swiftly on...
AndrewDavid, is Andrew Lloyd Webber Welsh? If he is I didn't
As for Zeta, she had p***ed off several neighbours with her mansion down in Swansea by all accounts.
But I think she is a delightful young lady.

Do you know the one person I thought would chime in is andrews123.654.
He didn't at all, which makes me think if the original post was a hoax.

Anyway if everyone is behaving, I am going to bed...good night, or good morning to you Aussies..


Mucky is offline  
Sep 12th, 2004, 01:31 PM
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Interesting posting this one! I am starting to learn more & more about various people on this board, seeing I am the "new whiz kid" on the block as Liz describes me.
Jane47 & Alan, I to believe in being allowed to express myself, as to what I see & believe what others should know, as no you both do.
Not so long ago, I innocently described the Gold Coast as being "tacky" (in my opinion)and got shot down by another member of this board, in no uncertain terms. I believe, that the Gold Coast has a lot to offer to overseas tourists & locals alike, but for me personally, its not my scene, however, I do enjoy visiting my relatives on the Gold Coast, to see them.
Anyway, its good to see free speech is alive & well. I didn't know that LizF had left the board once over some issue?
You know Liz, even though we don't see eye to eye on every issue, I do think you give good advice to many posts, its just we sometimes disagree on certain issues, that's all. Gosh if we all agreed, what a "boring" world it would be.
tropo is offline  
Sep 12th, 2004, 02:05 PM
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To 'Whosuglynow' regarding Jetstar - I didn't ask or book on that bloody plane, it so happens that its the only one that flies into where I wanted to go and Qantas put me on it! I was on FF points and therefore did not WANT TO PAY BUS STYLE FARES but had no say in the matter. If you want to attack me then get it right!
lizF is offline  
Sep 12th, 2004, 02:17 PM
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Gee LizF, your in great form today.
Don't let people get under your skin, as an old friend of mine once said, "Don't let someone live in your brain rent free" (think about it)
Regards Leigh.
tropo is offline  
Sep 12th, 2004, 02:38 PM
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True Trop, true. However our new friend 'Whosuglynow' has never been on this forum before so I presume that we have here a Troll who likes to butt in and make stupid comments on things he/she knows nothing about whilst under his assumed anonimity. Since most people on this forum know me, know where I live and a lot about me I have no time for those who come out from under a stone and make comments that are either inflamatory or untrue or both.
lizF is offline  
Sep 12th, 2004, 04:52 PM
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I think the bottom line here guys is that no one minds anyone complaining about something when there is due cause to complain. However the complainant in the original post was making a big deal about something reasonably trivial and wanted quite substantial retstitution for it (becoming somewhat greedy). I think he displayed his own "bullying" by using standover tactics with the poor maitre d' at the hotel restaurant demanding a 3 course meal when he was offered 2 of his choice - and admitted to it on this board no less. I only wish on this matter is that we could hear the hotel's "side of the story".
Daneille is offline  
Sep 12th, 2004, 06:21 PM
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Not trivial for 5 star property. If you have this problem two star then maybe you are being trivial. 5 star, NOT acceptable. 4 star mould is NOT acceptable.

If you don't want to lay on 5 star standards then don't charge 5 star prices. I am very sure from my time in FNQ they do NOT have the staff resources to provide 5 star service. Most seem to be backpacker temps, not highly trained and not long term valued staff.

It is an awful lot of money to pay out for one night, you should expect not even needing to make an issue out of anything at that price, never mind needing to qualify how you make it an issue to a bunch of strangers.

Jane_47 is offline  
Sep 12th, 2004, 08:17 PM
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Thanks to LizF who said I was a young M Monroe (I think) and to AD who reported me as a ratbag brunette.

I aspire to be a raving redhead......
margo_oz is offline  
Sep 12th, 2004, 09:35 PM
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Let's cut to the chase. How do we know the mold actually existed? Can Andrews please post a photo of 5 star mold?

Margo how does my american english raven haired beauty translate to your australian english brunette ratbag.

Mucky: CZJ's architectural assault on Wales received derogotory press here. I thought Lloyd in the middle of a 3 part name indicated welsh ancestry. Another fault in the american educational system!

AndrewDavid is offline  
Sep 12th, 2004, 10:05 PM
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The Sebel hotel's price is $239 at today's price and its a 4 star property.
What is too much for a 5 star property in a 5 star position Jane? Is is what the other hotels are charging or is it some dollar amount and what yardstick do we use.
Today also the Versace is charging from $650 so is that excessive?
How much discount for an untightened knob and how much for a cracked and chipped time?
lizF is offline  

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