cruisinred

Hugs from New York all the way to Siem Reap!

Hang in there Ponheary,

Lorna

Kathie

Lori, please let us know yahoo's response.

specialtreasures

We received the scam message also - our thoughts are with her and I am sure we will all be able to locate her once this is straightened out.

easytraveler

Glad to know this has a mostly happy ending.

You're precious, Lori, as is Ponheary.

Let us know if we can help in any way.

jaspertl

Hi Lori and everyone.
Wow! Very upsetting for her.

Please let Ponheary know that we are booked with her Jan 29-31 (and have communicated with her often via email) and DID NOT receive this disturbing email so it didn't go out to everyone.

I'll read the board for her new address and email her when I get it to confirm.

Please let Ponheary know that we have every confidence in her and it could have happened to anyone!

Smeagol

shame we dont know some one who could spam the spammer!!

hawaiiantraveler

we could send him a virus >

not that I would ever do anything like that

HappyCheesehead

Hi Lori,

Back in January we booked with Ponheary for November 27, 28 and 29 and we did not get the scam email either.

We will reconfirm when the new email is up. Thanks to hawaiiantraveler for bringing this up. At least it got out in the open so it can be fixed as quickly as possible. I was going to email Ponheary soon to reconfirm our dates and I would have been very upset to get some weirdo spammer asking for money on the other end.

Nywoman

Hi Lori,

I sent you a separate e-mail. I have not been scammed either, though I was on Ponheary's list.

It is scary and you feel violated, but please tell her not to be upset.

Anyone with half a brain will know that she is not in London.

offwego

It's good that everyone is contacting her at her new address to confirm and re-supply their email address. She's slowing reconnecting with everyone in her planner and starting to calm down.

Again, the address is [email protected]

As an aside, a valuable lesson for me was to go to my contacts and print the dang thing out. I can't believe I've never done that, being a slave to backups like I am....

No news from Yahoo. They keep sending her the same dumb form letter asking her to "change her password" Feh!

Gpanda

Call Yahoo. They must have a method to deal with this.

kellyee21

I don't know if this will help or not but you could try and file a complaint at (Internet Crime Complaint Center):

http://www.ic3.gov/default.aspx

Good luck.

kellyee21

One more thing to worry about; if she has accounts set up on other internet sites (such as fodors) linked to that email account she should change all those passwords as well. The person who got into the email account could log on to one of those sites, request a forgotten password and it will then be sent to the email address that has been compromised.

Also, I am not familiar with her services but if it involves people emailing credit card info those numbers are compromised as well.

Hope you get it all sorted out.

offwego

Good point about other security risks.

Thankfully, she doesn't do anything on a computer except check her email. She's never been on Fodors, for instance, and she deals strictly in cash.

Andy, we're going to try to get a live person on the phone this evening. For obvious security purposes, they can only talk to her, so I'm going to go with her to the internet cafe tonight and coach her; see if we can talk to a human being.

Gpanda

Lori-Yahoo must have a tech support service. Often, it's a call center in India. They will have some protocol on how to handle a hijacked account. You may have to call several people to get to someone who can actually help.

As I understand it, you are interested in the informatio in Ponheary's account, e.g., contacts, etc.. You might tell the Yahoo person exactly the information you are seeking

jules39

Lori if you actually have that western union # they wanted money sending to it may be worth contacting western union & letting them know that this account was set up by a scammer.
J

gailmo

Just read this thread. I am booked with Dara--through Ponheary for late October. I will email her at the new address to make sure she has me in her contact list.

I did not get the scamming email...but glad that I read this interesting bit of information. Sorry it happened to such a good person.

Calligraphy

hi all,

I had been in touch with Ponheary before her email was hacked.

Since then I have emailed her at the new address given here
[email protected]
and she has responded without problem early this morning.

I have not received any scam letters.

I hope this information helps.

calligraphy

terryr

What a lot of work for you, Lori, and for Ponheary! As you know, we too received that fraud email. Sorry for all the aggravation and upset this is causing, as I've written in a separate email to you guys. I truly hope that you all can get to the bottom of this and punish the person who's compromised Ponheary's email! It really goes to show that we all must be on guard to such scam artists out there.

Please know that our hearts and thoughts are with you and Ponheary these days...good luck getting through to Yahoo too.

Terry and family

Tim_and_Liz

Oh no! What a nightmare.

I hope that everything has or will be resolved.

Liz