Naoshima/Benesse Problems
#1
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Join Date: Sep 2005
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Naoshima/Benesse Problems
I've tried several ways to reach Benesse for reservations in November. Finally filled out the form and received a number but no following e-mail confirmation and no way to create the password which is needed to contact them. Should I be concerned and telephone them? Does anyone know whether they are having problems with accommodations?
#2
Join Date: Feb 2004
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You create the password when you make the reservation. You can do your entire booking online, just don't forget your password. I went through the process just now without trouble.
Have you e-mailed them? If so and no reply, you could call them.
Have you e-mailed them? If so and no reply, you could call them.
#3
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Thanks for your information. I just now received a confirmation and a password from Benesse and all is well. It just apparently took longer than the 24 hours I expected .... When are you going to be there?
#5
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Thanks for your help. I evidently bypassed the password area when I tried to make the reservation and it took them several days to respond in any event. But without the password I couldn't get through. Thanks again.