Naoshima/Benesse Problems

May 7th, 2007, 06:00 PM
  #1  
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Join Date: Sep 2005
Posts: 369
Naoshima/Benesse Problems

I've tried several ways to reach Benesse for reservations in November. Finally filled out the form and received a number but no following e-mail confirmation and no way to create the password which is needed to contact them. Should I be concerned and telephone them? Does anyone know whether they are having problems with accommodations?
maile is offline  
May 7th, 2007, 06:25 PM
  #2  
 
Join Date: Feb 2004
Posts: 5,034
You create the password when you make the reservation. You can do your entire booking online, just don't forget your password. I went through the process just now without trouble.

Have you e-mailed them? If so and no reply, you could call them.
KimJapan is offline  
May 8th, 2007, 07:31 AM
  #3  
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Join Date: Sep 2005
Posts: 369
Thanks for your information. I just now received a confirmation and a password from Benesse and all is well. It just apparently took longer than the 24 hours I expected .... When are you going to be there?
maile is offline  
May 8th, 2007, 01:53 PM
  #4  
 
Join Date: Feb 2004
Posts: 5,034
Not going there. Just checked the website for functionality for you.
KimJapan is offline  
May 8th, 2007, 05:11 PM
  #5  
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Join Date: Sep 2005
Posts: 369
Thanks for your help. I evidently bypassed the password area when I tried to make the reservation and it took them several days to respond in any event. But without the password I couldn't get through. Thanks again.
maile is offline  
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