Hi Everyone

We bought some tickets from Delta for 1300 and the price felt by $100. We bought the ticket six months ago.

Is it possible to get a refund for the difference? The tickets were non-refundable.

I've heard conflicting stories from various friends. Some said yes, others' no. Neither were sure nor did they know how I could go about this.

Before I call Delta I want to make sure its even possible and if so, I do it right.

Any advice?

Thanks!

Delta Refunds FAQs:

If I have purchased a ticket and a new fare is introduced, can I obtain a credit?

Yes, in many cases you may obtain a credit voucher (non-refundable tickets) or refund (refundable tickets) at any Delta airport ticket counter, City Ticket Office location, or over the phone (e>tickets only) for the difference in fare. A fee will apply for non-refundable tickets.

When we introduce new fares or reduce a current fare in a particular market, you may change a ticket to the new fare if:

The change is made prior to departure
You do not change the flight, date, origin, destination or stopover points
Reservations are confirmed in the appropriate class of service
All fare restrictions are met
The lower fare is not a special delta.com only fare
Any applicable penalties are retroactive to the new fare ticket.

<i>A fee will apply for non-refundable tickets.</i>

This is the key. Any savings will be offset by the reissue fee. If domestic, it would be $100 based on when you purchased your ticket (it has since gone up to $150). If international, it would possibly be much higher.

Thanks! I'll need to find out how much the fee is and whether its worth the effort!

This won't help the OP or those with reservations on Delta, but for anyone reading this who has purchased tickets from United...United does still issue re-fare vouchers without a change fee on many non-refundable domestic tickets. I just checked our tickets for travel around Christmas and got more than $300 back in vouchers.