Anyone else involved in the US Airways nightmare yesterday ?
#1
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Anyone else involved in the US Airways nightmare yesterday ?
What a mess !! We were flying out of Vegas - 2 hour delay - supposedly caused by the US AIR/Amer West merger then Charlotte was a total diaster !! What we heard was all their computers were down from the merger and plane maintenace was at a stop. The first plane has a maintenace delay because the spring in the flight attendents jump seat was broken then on the flight from Charlotte to Newark we were never told the problem but after sitting on the place for over an hour we had to get off and board another plane. People were going crazy in Charlotte !
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There's an article about it on today's Wall Street Journal. Basically, all check-in kiosks were down until later afternoon at all major hubs. 80+% of flights were delayed, many severely delayed; others left with their intended passengers still in the terminal.
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Good News ! I called US Air and told them the whole story - no questions asked they gave me travel vouchers to cover all my expenses !! I didn't write the whole story (not to bore anyone) but we had a really big mess - someone had been baby sitting my dog in Charlotte and was at the airport to hand him to me for the trip home to EWR and this didn't happen because of the delays and mess there - so he haad to stay there until someone could fly with him to EWR ( I won't put him in cargo) now this meant another health certificate because now the first one was outdated ! Plus a round trip ticket from CLT to Ewr. But they gave me enought to cover all my expenses - it is a travel voucher but I do fly alot.