DELTA FLIGHT CANC., GOT A 'FIM' FOR BRITAIR

Jun 14th, 2002, 11:32 AM
  #1  
Gretchen Rohland
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DELTA FLIGHT CANC., GOT A 'FIM' FOR BRITAIR

On 13 May, our Delta connecter to JFK was cancelled, due to weather, they said. Our travel agent told us of a Britair flight that would get us to Athens-AND ABOUT THE FIM. FIM stands for 'flight interruption manifest'. We needed to get this paper from the Delta ticketing desk, specifying the new carrier, in order for Delta to pay for the new flight. The take-home-message is,-"get a FIM from the airlines who cancelled your flight so you may board a substitute flight.
This FIM may be for the same airline or any other air line they will agree to. Others in our group who did not find out about alternates themselves were kept on Delta flights--all the new arrangements for them were most inconvenient.
 
Jun 14th, 2002, 02:13 PM
  #2  
kkj
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Glad your travel agent helped you out. That's one of the best reasons to use an agent. You can't get help from an internet web site for this.

Good for you.
 
Jun 14th, 2002, 07:06 PM
  #3  
lmnop
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Oh piffle. We just DID get this kind of advice from an internet source.

You whining travel agents should realize this isn't the place to seine for converts or clients. We advise each other. As here.
 
Jun 15th, 2002, 08:35 AM
  #4  
John Patton
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Actually, weather-based cancellations occur within an hour or two of departure.
There are NO internet reservation sites
that will assist with this kind of
ionformation
 
Jun 15th, 2002, 02:10 PM
  #5  
lmnop
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I meant, obviously, that we got the information online that it is a good idea to get an FIM in this sort of situation.
 
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