Delta changed the DATE of my flight help!!
#2


Joined: May 2003
Posts: 27,868
Likes: 0
Call them right away! Find out why the change, tell them you have to leave on Monday.
Have you left for the trip or is this for a future trip? If for future, you have the right to a full refund without any fee and you can book on another airline if you want.
IF you are already in Europe, don't wait a minutes to get this sorted out.
Have you left for the trip or is this for a future trip? If for future, you have the right to a full refund without any fee and you can book on another airline if you want.
IF you are already in Europe, don't wait a minutes to get this sorted out.
#4
Joined: May 2005
Posts: 19,881
Likes: 0
First thing to find out is if there are any Delta flights - including codeshares on other airlines that would get you home on the Monday. Then do the same for other airlines. If you find a cheaper flight then phone Delta and cancel your booking - they should have offered you this as an option already - and rebook on the new flight . If you can't find cheaper then still phone Delta and ask them to put you on one of the flights you found.
#7
Joined: Feb 2013
Posts: 1
Likes: 0
Since when does a “schedule change” turn into 1) checking your bags 4 times for a round trip 2) losing your first honeymoon night in St Lucia and having to spend it in Atlanta...losing a day. 3) Extending your trip a day on the return with another night in Atlanta not planned or paid for????
The customers are out of pocket the extra costs 2 nights of rooms, 2 extra bag check costs for 4 bags, losing a day of a planned trip and wasting a day on the return. And after Delta customer service was contacted, all they would say is that they could do nothing……after 2 people, nothing but say it was a schedule change. So much for customer service at Delta…….they don’t care!
The customers are out of pocket the extra costs 2 nights of rooms, 2 extra bag check costs for 4 bags, losing a day of a planned trip and wasting a day on the return. And after Delta customer service was contacted, all they would say is that they could do nothing……after 2 people, nothing but say it was a schedule change. So much for customer service at Delta…….they don’t care!



