Caught in the AA labor dispute

Sep 27th, 2012, 11:43 AM
  #1  
Original Poster
 
Join Date: Jan 2003
Posts: 2,895
Caught in the AA labor dispute

Spent an extra three hours in Dallas because the captains chair was malfunctioning.
I read that these last minute repair calls are a tactic the pilots are using to get what they want. There were many very angry people.
I just at the gate and watched the first half of The Packers game.They gave me 3000 ff miles and an apology.
logandog is offline  
Sep 27th, 2012, 11:48 AM
  #2  
 
Join Date: Jan 2003
Posts: 12,008
We're flying AA into DFW next week with a connection to LAX then on to Kona. We have 2 hrs to make our connection in DFW and 5 hrs in LAX.

I'm crossing my fingers but know there is definitely a chance that we might not make it to Kona on time.
bettyk is offline  
Oct 4th, 2012, 06:51 AM
  #3  
 
Join Date: Oct 2012
Posts: 1
American airlines is the worst! We were at MSP this am....power went out in entire airport...all other carriers got their computers up and running in no time...American Airlines did not....almost did not get on flight....once we arrived in Chicago, we learned that our flight to London was cancelled due to mechanical issues.....yeah right.....we have to hang out at O'Hare for 11 hours.....they gave us a lousy lunch voucher.....we will not get to London until 9 am....that means we will be paying for a hotel $300 per night and we won't even be there! At least $170 to cancel room....I will NEVER fly AA again!
Jennifer_Gollop is offline  
Oct 4th, 2012, 08:46 AM
  #4  
 
Join Date: Oct 2006
Posts: 36,521
I'll never understand why employees of a big corporation on the verge of total bankruptcy want to further try to guarantee their employer will go out of business. Does that make sense to anyone?
NeoPatrick is offline  
Oct 4th, 2012, 10:10 AM
  #5  
 
Join Date: May 2005
Posts: 5,660
And yet, yesterday we had 2 AA flights, MXP to JFK, JFK to LAX, that were perfectly fine - left on time, no mafunctions, pleasant and informative attendents, no lost luggage. I do not denigrate the problems AA is having, but some of the bashing seems unreasonably harsh.
socaltraveler is offline  
Oct 4th, 2012, 11:06 AM
  #6  
 
Join Date: Oct 2012
Posts: 11
I think a good question to ask is, if US Airways buys AA, will our AAdvantage points and existing future reservations with AA be wiped-out with no compensation??
beerbackwash is offline  
Oct 4th, 2012, 11:57 AM
  #7  
 
Join Date: Oct 2006
Posts: 36,521
beerbackwash, I wouldn't think so. Whenever one airline takes over another, haven't they been pretty generous in extending those FF awards? Of course, AA's program is a lot better than US Airways, so I won't speak to the quality of any "combined" program.
NeoPatrick is offline  
Oct 5th, 2012, 09:34 AM
  #8  
 
Join Date: Oct 2012
Posts: 11
NeoPatrick, agreed LOL!
beerbackwash is offline  
Oct 5th, 2012, 12:55 PM
  #9  
 
Join Date: Jul 2006
Posts: 13,337
AA..Early morning flight out of New York was cancelled on Sunday,9/30 right before boarding, first told four hour delay, then learned it was cancelled. Rejected their offer to get me to my destination on AA 15 hours later, after mmidnight, and demanded they put me on another carrier which they did. Many, many angry passengers.
With the other mergers, Northwest and Delta, United and Continental, we've gotten all our FF miles forwarded, nothing lost. Perhaps even a bonus of some miles for filling out their online form to combine the miles.
HappyTrvlr is offline  
Oct 8th, 2012, 07:05 PM
  #10  
 
Join Date: Jul 2006
Posts: 13,337
AA sent us a voucher, and refunded our rental car coat to get us to our original destination as we flew to one over 100 miles from we wanted to fly. Also refunded our upgraded seat charges.All done quickly and much appreciated.
HappyTrvlr is offline  
Oct 9th, 2012, 01:50 AM
  #11  
 
Join Date: Dec 2011
Posts: 66
Thanks for sharing the good news.
ELiz_Travels is offline  
Oct 14th, 2012, 10:03 AM
  #12  
 
Join Date: Jul 2006
Posts: 13,337
And the check arrived quickly as did refunds to our VISA. They seem to be moving quickly to repair the damage.
HappyTrvlr is offline  
Oct 16th, 2012, 04:31 PM
  #13  
 
Join Date: Jan 2003
Posts: 12,008
We just returned from our Hawaii trip without incident. Every one of our flights were on time and the crew couldn't have been nicer.
bettyk is offline  
Oct 17th, 2012, 07:25 AM
  #14  
 
Join Date: Sep 2003
Posts: 2,420
Would you rather AA took off with a plane that's not working? Where do plan to make and emergency landing over the North Atlantic?

Serously, AA is having labor issues but "I WILL NEVER FLY AGAIN" when they cancel due to mechanical always strikes me as just being whiny. And all airlines cancel due to mechanical... I wouldn't fly the airline that says "well this plane has issue, but CarolA will whine if we cancel so cross your fingers and let's go" LOL!
CarolA is offline  
Oct 17th, 2012, 08:43 PM
  #15  
 
Join Date: Jan 2003
Posts: 12,008
Happy to report that we had absolutely no issues on any of our flights. Everybody we encountered with American was very nice and helpful.
bettyk is offline  
Oct 18th, 2012, 03:32 AM
  #16  
 
Join Date: Oct 2003
Posts: 1,162
Just flew SMF/LAX/JFK/MAD on AA. All flights were on time and my bag arrived in IST with me (flew IB MAD/IST).
BarbAnn is offline  
Oct 23rd, 2012, 03:00 PM
  #17  
 
Join Date: Feb 2009
Posts: 19,819
Almost a month later from the OP - I am watching AA complaints on Facebook - much less these days.
Dayenu is offline  
Oct 24th, 2012, 10:46 AM
  #18  
 
Join Date: Jan 2008
Posts: 268
Have things smoothed out now for AA? I am looking to book flights over Christmas and wondering if it is worth the $50 savings per ticket.
katybird is offline  

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are Off
Pingbacks are Off
Refbacks are On


Thread Tools
Search this Thread

Contact Us - Archive - Advertising - Cookie Policy -

FODOR'S VIDEO

All times are GMT -8. The time now is 02:32 AM.