The outside of Pucón's largest hotel is quite gran and imposing in true alpine-lodge style. Its location right on the shore provides direct access to the beach. The rooms are scattered among three buildings, and although perfectly acceptable, they're disappointingly contemporary; the exterior gets your hopes up for something more old world. Depending on which side of the buildings you are on, though, you do get stupendous views of either the lake or Volcán Villarrica.
The hotel is enormously popular among Chileans who come here for the summer holiday, so you won't find much peace and quiet, especially in summer.