We chose this restaurant because it looked good in the guide. It is in a small courtyard that no taxi driver or tour guide knows about. After the shady area was found we were crammed together in a dark, noisy room. (Zully's actually has two men outside the main street helping you find the restaurant and walk you in.) Our taxi driver was even unsure, so he insisted on coming in with us. The maitre' d told me that it was owned by a man from Michigan. Although everyone was nice enough, the food was way over priced and the atmosphere was dismal. There are way too many nice restaurants in Chile to waste your time and money here.
clearly the customer below me is not open to everything that the concha y toro neighborhood has to offer-culture, charm, and class. Zully is located in the up-and-coming Concha y Toro neighborhood, a beautiful, secluded area in the heart of downtown Santiago. The restaurant itself has the most warm and welcoming staff I have ever encountered. Very knowledgable about the menu, and more importantly, the vino! Each room in the restaurant has it's own theme, some private, some public. Pictures of Zully do not do it's beauty justice. Request a seat on the terrace for the most spectacular views of the city. While the food is pricey, it is worth every peso. A popular destination for tourists and Chileans alike, Zully won't disappoint! I CANNOT WAIT to dine here again soon!
When they first opened they cared about the customers. Now that they are "famous" beware. Glass tables are chipped, presentation is lacking and the food just doesn't have any zip. The area of town is dicey and hailing a taxi challenging.