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The Mercer

At a Glance

    Pros

  • great location
  • sophisticated design touches
  • celebrity sightings in lobby

    Cons

  • service inconsistent
  • some tight rooms

Fodorite Reviews

Average Rating:  

The Mercer Review

Owner André Balazs has a knack for dating Hollywood starlets and channeling a neighborhood sensibility, and here it's SoHo loft all the way. The Mercer is superbly situated in the heart of SoHo's myriad name-brand stores, although you wouldn't know it once you're inside the lobby, a minimalist oasis created by acclaimed French designer Christian Liagre. Most guest rooms are generously sized, with high ceilings and walk-in closets, but the lowest-priced rooms are a tight 250 square feet. Dark African woods and custom-designed furniture upholstered in muted solids lend serenity with sophistication. Some bathrooms feature decadent two-person marble tubs surrounded by mirrors. Downstairs is the always-happening lobby with 24-hour food and bar service for guests and the popular Mercer Kitchen. Beware the inconsistent service, which runs from friendly to indifferent.

    Contact Information

  • Address: 147 Mercer St., at Prince St. SoHo, New York, NY 10012 | Map It
  • Phone: 212/966–6060; 888/918–6060
  • Website:
  • Subway: R to Prince St.
  • Location: SoHo

    Hotel Details

  • 68 rooms, 7 suites.
  • Rate includes no meals.
  • Credit cards accepted.
Updated: 02-20-2014

Fodorite Reviews

Average Rating:  
  • Room  
    Décor  
    Service  
    Value  

    First Class Hotel; Third Class Service

    I encountered a rude hotel employee. When I complained, her supervisor stood by her. So I complained to the hotel's general manager. He didn't believe me, writing (he also didn't bother facing me) that the employee has had no other complaints. What is this? I didn't pay nearly $700 a night to be treated rudely by one person and then have her supervisors defend her. The Mercer Hotel offers a great location and a very nice facility -- that is if you don't mind being treated poorly.

    by Affable, 4/6/08

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