New York City Hotels

The Mercer

At a Glance

    Pros

  • great location
  • sophisticated design touches
  • celebrity sightings in lobby

    Cons

  • service inconsistent
  • tiny rooms

The Mercer Review

Owner André Balazs, known for his Chateau Marmont in Hollywood, has a knack for dating Hollywood starlets and channeling a neighborhood sensibility. Here it's SoHo loft all the way, though it's also a favorite crash pad for Tinseltown names. It's superbly situated in the heart of SoHo's myriad name-brand stores, although you wouldn't know it once you're inside the lobby, a minimalist oasis created by acclaimed French designer Christian Liagre. Most guest rooms are generously sized, with long entryways, high ceilings, and walk-in closets, but the lowest-priced rooms are a tight 250 square feet. Dark African woods and custom-designed furniture upholstered in muted solids lend serenity with sophistication. Some bathrooms feature decadent two-person marble tubs surrounded by mirrors. Downstairs is the always-happening lobby with 24-hour food and bar service for guests; Mercer Kitchen, and the submercer bar, with a separate entrance, is one of the city's hottest doors. Beware the inconsistent service, which runs from friendly to indifferent.

    Contact Information

  • Address: 147 Mercer St., at Prince St., SoHo, New York, NY, 10012 | Map It
  • Phone: 212/966-6060; 888/918-6060
  • Website: www.mercerhotel.com
  • Subway: R to Prince St.
  • Location: SoHo

    Hotel Amenities

  • 67 rooms, 8 suites.
  • Restaurant, bars, business center, some pets allowed.
  • Rooms have: a/c, safe, Wi-Fi.
  • Credit cards accepted.

Member Reviews

  • Affable, from Beverly Hills, CA
    4/6/08

    I encountered a rude hotel employee. When I complained, her supervisor stood by her. So I complained to the hotel's general manager. He didn't believe me, writing (he also didn't bother facing me) that the employee has had no other complaints. What is this? I didn't pay nearly $700 a night to be treated rudely by one person and then have her supervisors defend her. The Mercer Hotel offers a great location and a very nice facility -- that is if you don't mind being treated poorly.

    Ratings details: Room: 4 | Atmosphere: 5 | Service: 1 | Value: 1
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