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The Mercer Review

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The Mercer

Member Rating: *** 3.0 | Rate It
  • Address: 147 Mercer St., at Prince St., SoHo, New York, NY, 10012 | Map It
  • Phone: 212/966-6060; 888/918-6060
  • Fax: 212/965-3838
  • www.mercerhotel.com

Fodor's Review:

Owner Andre Balazs, known for his Chateau Marmont in Hollywood, has a knack for dating Hollywood starlets and channeling a neighborhood sensibility. Here, it's SoHo loft all the way. It's superbly situated in the heart of SoHo's shopping district, although you wouldn't know it once you're inside the lobby, a minimalist oasis created by acclaimed French designer Christian Liagre. Most guest rooms are generously sized with long entryways, high ceilings, and walk-in closets, although the lowest-priced rooms are a slightly snug 250 square feet. Dark African woods and custom-designed furniture upholstered in muted solids lend serenity with sophistication. Some bathrooms feature decadent two-person marble tubs surrounded by mirrors. Downstairs is the always happening Mercer Kitchen. Beware the inconsistent service, which runs the gamut from friendly to indifferent. Pros : great location; sophisticated design touches; celebrity sightings in lobby. Con : service inconsistent.

  • Hotel Details: 67 rooms, 8 suites
  • In-room: safe, DVD, Wi-Fi.
  • In-hotel: restaurant, room service, bars, Internet terminal, public Wi-Fi, some pets allowed, no-smoking rooms.
  • Credit Cards: AE, D, DC, MC, V
  • Subway: R, W to Prince St.
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Member Reviews & Ratings:

First Class Hotel; Third Class Service

Posted by Affable from Beverly Hills, CA on 4/6/08
I encountered a rude hotel employee. When I complained, her supervisor stood by her. So I complained to the hotel's general manager. He didn't believe me, writing (he also didn't bother facing me) that the employee has had no other complaints. What is this? I didn't pay nearly $700 a night to be treated rudely by one person and then have her supervisors defend her. The Mercer Hotel offers a great location and a very nice facility -- that is if you don't mind being treated poorly.

Room: 4.0 Atmosphere: 5.0 Service: 1.0 Value: 1.0 RATING: 3.0

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