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The Westin Michigan Avenue Chicago

Exterior

At a Glance

    Pros

  • the "heavenly" beds
  • the proximity to area attractions
  • the ever-present cabs

    Cons

  • gym is a bit cramped
  • rooms are a bit small
  • elevators are too slow

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The Westin Michigan Avenue Chicago Review

Location-wise, this hotel scores big, as major malls and flagship shops are within steps of the hotel's front door. The lobby reminds us of an airport hangar—long, narrow, and full of folks tapping away on laptops. Rooms are furnished with specially designed Simmons Heavenly beds with quilted mattresses—which guests have raved about and even purchased—as well as foam, feather, and rolled pillows. The lobby restaurant, the Grill on the Alley, is a steak house with a clubby atmosphere.

    Hotel Amenities

  • 729 rooms, 23 suites.
  • Restaurant, bar, gym, parking, some pets allowed.
  • Rooms have: a/c, safe, Internet, Wi-Fi.
  • Rate includes no meals.
  • Credit cards accepted.

Member Reviews

  • mgtconsultant, from New York
    4/6/07

    This hotel is generally competent and in a great location. They pull off the Westin mass upscale thing well. Cabs always waiting downstairs. Unlike the W, they still provide coffee service in the room. The rooms are a little on the small side but comfortable and many are recently renovated. The gym is OK, a little cramped. Food is reasonably good; you can get room service from The Grill but they don't volunteer it (or provide a menu). Odd they allow smoking at the bar downstairs it does smell up the lobby of the no-smoking Westin.

    Ratings details: Room: 5 | Atmosphere: 4 | Service: 4 | Value: 4
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