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Guidebooks

The Westin Michigan Avenue Chicago

Exterior

At a Glance

    Pros

  • the "heavenly" beds
  • the proximity to area attractions
  • the ever-present cabs

    Cons

  • guests have complained of poor water pressure
  • steep parking fees

Fodorite Reviews

Average Rating:  

The Westin Michigan Avenue Chicago Review

Location-wise, this hotel scores big, as major malls and flagship shops are within steps of the hotel's front door—and the rooms are restful. They're furnished with specially designed Simmons Heavenly beds with quilted mattresses—which guests have raved about and even purchased. A small on-site spa, Body Rituals, opened in 2012. The lobby is a bit like an airport terminal—long, narrow, and full of folks tapping away on laptops. The lobby restaurant, the Grill on the Alley, is a steak house with a clubby atmosphere.

    Hotel Details

  • 752 rooms, 23 suites.
  • Rate includes no meals.
  • Credit cards accepted.
Updated: 06-11-2013

Fodorite Reviews

Average Rating:  
  • Room  
    Décor  
    Service  
    Value  

    Very good

    This hotel is generally competent and in a great location. They pull off the Westin mass upscale thing well. Cabs always waiting downstairs. Unlike the W, they still provide coffee service in the room. The rooms are a little on the small side but comfortable and many are recently renovated. The gym is OK, a little cramped. Food is reasonably good; you can get room service from The Grill but they don't volunteer it (or provide a menu). Odd they allow smoking at the bar downstairs it does smell up the lobby of the no-smoking Westin.

    by mgtconsultant, 4/6/07

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