Chicago Hotels

Ritz-Carlton Chicago

At a Glance

    Pros

  • guests feel pampered
  • great stay for families with small children

    Cons

  • some guests complain of slow room service

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Ritz-Carlton Chicago Review

Perched over Water Tower Place, Michigan Avenue's best-known shopping mall, the Ritz-Carlton specializes in showering guests with attention, especially those with small children, providing complimentary use of items such as cribs, children's DVDs, books, and toys, to name a few. Amenities aren't wanting: rooms are spacious, with walk-in closets and separate dressing areas. A fitness center, indoor pool, and spa services are available to guests looking for respite from their busy days. A $25 million renovation in 2010 overhauled the grand lobby area in light gold and earth tones with Art Nouveau touches, marble flooring, and a central sky-lit fountain; there's also a new brasserie and bar adjacent to the lobby.

    Hotel Amenities

  • 435 rooms, 91 suites.
  • Restaurant, bar, pool, gym, spa, business center, parking, some pets allowed.
  • Rooms have: a/c, safe, Wi-Fi.
  • Rate includes no meals.
  • Credit cards accepted.

Member Reviews

  • Lionel22, from San Francisco, California
    3/25/07

    although the lobby is still magnificent and the location unbeatable, the changes that are obvious after the merger with marriott are not positive. staff is still ok but not like before. one can feel the faded glory of the past but it is no longer the RITZ

    Ratings details: Room: 4 | Atmosphere: 3 | Service: 3 | Value: 2
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