This hotel is recommended for its location: right on the beach and in the midst of Zona Romántica's restaurants, bars, and shops. Though the price is right, some longtime visitors report that quality has slipped in recent years. Still, yellow trumpet vines and lacy palms draped in tiny white lights enliven the pool and the bar-restaurant, which has music nightly and a Mexican fiesta on Saturday evening. Some rooms are larger than others and have a balcony with plastic lounge chairs; balcony rooms are the same price as those without, so ask for a balcony when booking.
Av. Olas Altas 380, Puerto Vallarta, 48380, Mexico
322-222–0583; 800-648–2403-in U.S.; 888-729–9590-in Canada; 01800-327–7700-toll-free in Mexico
Oct 7, 2013
My review is also for the sister hotel Los Arcos Suites which is across the street and around the corner. It is located on a sunny short street with welcoming front desk staff. We rented 2 rooms, one was regular and one was a kitchenette. They were on the ground floor and at the back. There was a foul sewer smell and the kitchenette kind of rickety. The pool area was on the top floor; it was nice and clean with beautiful views of the city. There
was an atrium inside the entrance where my 4 year old granddaughter fell on some water. My daughter-in-law immediately went to the front desk and they told us to pack our bags and upgraded us to rooms at Playa Los Arcos resort at no extra cost. We were very happy with their service and when I return I will stay at the resort...wonderful location.
Aug 28, 2010
Note: my review is for Los Arcos Suites - a sister property of Playa Los Arcos. Los Arcos Suites is a small, all-suites (junior & one-bedroom - 43 suites in total), boutique-style hotel. It is one of two sister-properties to Hotel Playa Los Arcos (Casa Dona Susana being the other property, and located directly across the street from the Suites). Guests staying at 'any one' of these properties, are entitled to use and enjoy the common area facilities
and amenities at all three properties -- a great feature, which we use, and really enjoy!! We have always stayed in a junior suite - they are basically similar to a 'studio apartment', consisting of one large room, with a small kitchenette (equipped with a 2-burner stove-top, small fridge, large coffee-maker, toaster, some counter-space, dining table & four chairs), king-size bed (with thick and comfortable mattress), 6-drawer bureau, tv, some "living room" space (with two sofas, which can double as beds, and coffee-table/chest), decent A/C, electronic safe (for one's 'small' valuables - papers, tickets, passport, money, etc.), and a balcony (with patio table and chairs). There are five one-bedroom and five junior suites on each of the four floors of the hotel. The one bedroom units are all located on the front (street) side of the hotel. Two junior suites are also on this side, the remaining three units are inside, facing the inner courtyard and pool of the hotel. We have on both sides, but mostly in suites on the street (front) side of the hotel, it's our our preferred location. The balconies of these rooms have decent views, the higher the better, straight ahead to Casa Dona Susana, parts of the city, and side views to the Bay and surrounding hills. For most of our daytime relaxing, sunning, and pool "times" during our stays, we like to use the wonderful rooftop pool & area over at Casa Dona Susana - the small courtyard there has a nice sunny pool, and the courtyard itself, offers great views of the city, sea, and adjacent hills. Plus, it's an adults-only property. The pool at the Suites is also nice, and bigger and deeper than the one over at Casa Susana, and it, and the surrounding lounge area get plenty of sun during the day - it just does not have the views we have always so enjoyed across the street. But it is is usually quite quiet and peaceful, especially in contrast to the much more active, and often rather noisy conditions which can be encountered at times, at the pools over at Playa Los Arcos. We go to the latter only on a few occasions - there's usually a little too much "boom-boom, techno music" on the go over there for our liking, along with many more guests. We prefer the conditions at our hotel, and often share mid-late-afternoons there with fellow guests (several of whom we had met and know from previous stays). We have now stayed at Los Arcos Suites six times (from fall, 2007 to spring, 2010), and each of our stays has been for 4+ weeks at a time. We have always found the property to be exceptionally clean and tidy, and the staff very friendly and accommodating. The hotel has always been what we wanted, and it's location where we wanted to be - so close and handy to most "everything" in the city's South Side and Downtown areas.. Would we go back? You bet, as soon as we can!!
Dec 1, 2008
Stayed for our honeymoon and had the time of our lives! rooms slightly dated but not alot in rooms anyhow,best beach and walk to best restaurants,shopping We will return in 2009.Ate one breakfast and was not to good,I wouldn't go inclusive here for that reason.