Albergo del Sole al Pantheon

The location is perfect, but the security is terrible. The third day we were there, a large amount of cash was stolen out of the safe in our room. We reported it when we discovered it on Saturday morning, and the staff told us that the manager would not speak to us until Monday, because weekends are his days off. When we spoke with him Monday morning, he had not even bothered to read the police report we had filed. He basically told us it was impossible because all of his staff are too honest and nothing like it has ever happened before. He said he would file a claim with his insurance, but only after we left the country on Thursday, and then we would have to wait another 30-45 days to maybe hear something about it. It was a horrible experience for us, and the manager was not helpful at all. One staff member actually laughed about it. It is pretty safe to assume we will not be getting our money back. So again, do not stay there. This was a very expensive lesson for us to learn.