Personalized service—butler service is available to each guest— and a perfect location in the middle of Polanco's most exclusive street make this small luxury boutique hotel one of the neighborhood's top choices, catering equally to business and leisure travelers. There are also two top-quality on-site restaurants and the exclusive Aurora Spa (though no pool).
YOU SHOULD KNOW Children under 7 are not allowed to stay in the hotel.
Rooms and suites are done up in neutral tones of slate and white with warm rosewood furniture and many special touches, like minibars and refrigerators loaded with complimentary Mexican snacks, BOSE sound systmes, Italian linens, double-paned windows that block out street noise, and twice-daily housekeeping service.
A sort of in-person wake-up call, the front desk will send complimentary coffee, tea, and smoothies at a prearranged time in the morning.
Decked out in marble, with separate dressing areas and water closets. Rainshowers, whirlpool soaking tubs, and handmade body soaps complete the spa-like experience.
Designed by Yabu Pushelberg, the Zenlike lobby features a small cascade fountain and a stunning spiral staircase running all the way to the top floor.
The 2nd-floor Aurora Spa specializes in massages, scrubs, wraps, and facials using customized blends of oils and lotions using traditional Mexican ingredients with varied healing properties.
Gym is very small, with just a few machines, but is rarely crowded due to the small size of the hotel.
Dulce Patria, from famed chef and cookbook author Martha Ortiz, is considered one of the city's best restaurants; staying at the hotel is a good way to insure a reservation. Anatol serves a terrific daily breakfast.
There is no on-site bar independent of the restaurants, but room service has an assortment of beverage options.
All of Polanco is an easy walk, and most of the city's sights and less than a 30-minute drive. However, Avenida Masaryk, where the hotel is located, can have stop-and-go traffic in the late afternoons, so plan accordingly.
Pujol (5-minute walk) is one of the city's—and country's—most acclaimed restaurants; reserve well in advance. Sushi Iwashi (5-minute walk) is a small sushi bar with some of the city's best and most authentic sushi. Dawat (9-minute walk) serves good Indian food with a lot of vegetarian options.
Limantour (2-minute walk) kicked off the mixology craze in Mexico City, and this Polanco location is often less jam-packed than the original in colonia Roma. Inventive gintonics like lime-ginger-basil are just the start of the fun cocktails at GinGin (3-minute walk).
WHY WE LIKE IT
Boutique style with luxury-chain service, in the heart of the city's most exclusive neighborhood.