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Priceline cancellation/insurance. Has it worked for you?

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Priceline cancellation/insurance. Has it worked for you?

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Old Oct 30th, 2006, 11:01 AM
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Priceline cancellation/insurance. Has it worked for you?

Has anyone ever taken the Priceline hotel cancellation insurance (offered for $5 per night/per room) and then had to cancel and try for the insurance?

That's the predicament we're in now (on $500/2 nights/NYC). Wondering what others' experiences have been and how cooperative the insurance folk are. (Yes, I've contacted P'line for info - waiting to hear from them).
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Old Oct 30th, 2006, 11:15 AM
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Great question. I am curious also, and occasionally am tempted to buy it.
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Old Oct 30th, 2006, 11:20 AM
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Bought it once, as elderly were sick at home, but did not have to use it. I want to hear your outcome as well. Wish you luck.
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Old Oct 30th, 2006, 01:49 PM
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I've used priceline many times, never tried the insurance, and never missed a night.

I would be interested in finding out the answers to your queries.

Also, I applaud your consideration of the insurance when in that rent district.

For $40 at some dump in Redwood City it really doesn't matter.

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Old Oct 30th, 2006, 02:00 PM
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Are you saying you bought the insurance and want to cancel or trying to decide whether to buy the insurance? I think you have to read the fine print about what they will and will not pay out. Here's one bad story
http://www.consumeraffairs.com/trave...insurance.html
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Old Oct 30th, 2006, 02:15 PM
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What are the circumstances that led to needing cancellation? I think Priceline is very clear on what kinds of circumstances are eligible for refunds under the insurance if you bought it. Simply needing to change your plans by a week for example is not sufficient reason for the insurance coverage. I think it has to be something like death or illness.

Andrew
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Old Oct 30th, 2006, 02:58 PM
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Thank you mclaurie for referencing that consuumeraffairs.com website. I found some interesting articles/complaints on that site. I find it remarkable at how many Priceline ads appeared on the Priceline complaint pages.

It is good to review first to know what exactly you are getting into and whether the savings is worth the risk.
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Old Oct 30th, 2006, 04:25 PM
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Bought it once but didn't need it. I've never bought it since. I agree with Andrew that they're quite clear on what their insurance covers. That info is on their site.
http://tickets.priceline.com/custome...51825&plf=pcln

Go to search by topic and type "insurance".
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Old Nov 2nd, 2006, 11:25 AM
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Yes, the high-end price of those accommodations was the thing that led me to opt for my first and only P'line insurance.

The day before we were to depart, we got a call from spouse's doctor concerned about a second lab test and
telling him they had scheduled an appt with a specialist for the next day.

The apparent urgency of seeing that doctor - and not inclined to make a totally leisure trip with worry hanging over our heads - led us to cancel the whole plan. And take a loss of about $1,000 total.

Having read the fine print on the P'line policy I doubt very much we would be successful in trying to recoup that $500.

On the much brighter side, however...specialist basically said, "nothing to worry about." So it goes.
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Old Nov 2nd, 2006, 01:02 PM
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It is common across the board- disturbing in fact, that many of my friends, including myself, have had that lab or "emergency" event happen, tuckerdc. They even called me in the next state once to come home. Not!

I'll never understand how they determine these "emergencies". I think it may have to do with the changes in liability notifications for labs or something. They just did this with a good male friend who returned from CA, cutting his trip in half literally, because he needed to see someone on a blood count issue pronto. Nearly gave him a heart attack in anxiety, the dire calls & then kept him "waiting"- oops, we can't get you in for 2 more days- once he got here. It was a true reading and he did have a "problem", but it turns out that it is genetic and from a medication (combo) and that it is nothing at all. His meds aren't even changed.

I know of 5 cases with people in their 50's and 60's where this has occurred within the last year. I doubt P'Line would comply with all this (#**$ anyway.

Warning to all: Do not do maintenance or initiating bloodwork before at any time within 3 weeks of a scheduled trip. LOL!

At a gathering we have all decided that we are not going to break this new rule unless we are bleeding or feeling the big one, a la Sanford & Son.
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