mendota98

San Francisco to Philly. Am Airlines has a barely working internet that is the information hub. The screens on the seat backs are gone. So you wind up using your phone but I don’t own headphones or pods.

Philly to Nice, France ( business class) . Upon boarding and sitting for 35 minutes before departure there are no headphones.
The headphones will be delivered soon . So everyone is wandering around the cabin .

American Business compared to other airlines maybe the most minimal.

ekscrunchy

Agree about some of the AA trans-Atlantic flights. I have no experience with domestic.

Melnq8

I've been monitoring flights to Europe for months, and American is always the cheapest, be it economy, Premium Economy or Business. I'm beginning to understand why.

P_M

I don't often fly biz class, but in the last 6 months I've lucked into a few upgrades on AA due to my status. One upgrade was on a flight from DFW to EZE, the other was MIA to LHR. Both flights were lovely. I have flown business class overseas on United and BA so I do have a frame of reference. I've also had some upgrades AA on domestic flights. Those we nice too, about the same as their competitors.

I do realize that different flights can result in different experiences.