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Old May 14th, 2008, 03:08 PM
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Online Ferry Service Problems

For the past two days I have been trying to book my ferry tickets through Hellenic on their online service. I get all the way to the end right before I have to pay and it gives me an error telling me that the prices aren't scaling and to retry. I have sent the their website 2 emails with no response. I called them directly but unfortunately got someone who didn't understand English very well and I wasn't comfortable booking it with him over the phone. I like the fact that they offer an early booking discount. Does anyone have a "good" travel agent they can recommend to help me get my tickets. I had also contact a travel agency but they want an additional 50 euros if it's under $400 euros. Please help - I'm a little frustrated at this point. Oh and do these Hellanic boats have A/C or does that depend on where you sit on the boat?
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Old May 14th, 2008, 03:13 PM
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Contact George Sotiopoulos: [email protected] in Athens and he'll take of any travel bookings within Greece.
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Old May 14th, 2008, 03:17 PM
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Much of the Hellenic fleet are self-contained catamarans with no real outside deck space. These have A/C. Not sure about their 'regular' car ferries but I suspect the indoor common spaces will have A/C as well.

Try booking through www.danae.gr or on the www.openseas.gr website. Clik on the British flag for English.
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Old May 14th, 2008, 03:44 PM
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Thank you both for your responses.
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Old May 15th, 2008, 12:33 AM
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This notice dated 15 May 2008 has just appeared on the Danae website:

<i>Online booking is not possible at the moment due to central reservation system upgrading systems. We are sorry for the invonvenience. Please try again later.</i>

I don't know if that is the same problem affecting Hellenic Seaways, but keep trying, and it should sort itself out.
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Old May 15th, 2008, 01:40 AM
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BTW, Hellenic Seaways appears to be cutting some of its highspeed and flying cat sailings before mid-June and after mid-September. The cutbacks are driven by rising fuel costs. Anyone planning to use highspeeds should keep an eye on the timetables.

FlyingCat 4 Heraklion-Santorini-Ios-Paros-Mykonos sailings don't seem to be affected.

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Old May 16th, 2008, 09:25 AM
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Hi Sue - Just a note to let you know that George is no longer at Zeus - he left 2 years ago. Someone else did contact me though on his behalf. Thanks.
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