Response from Pensione La Calcina in Venice??
#1
Original Poster
Join Date: Dec 2006
Posts: 59
Likes: 0
Received 0 Likes
on
0 Posts
Response from Pensione La Calcina in Venice??
I've read several rave reviews from other threads about the Pensione La Calcina in Venice and have tried emailing them for availability but I've not heard anything back. Can anyone tell me what the hotel's response time normally is? Can anyone vouch for their service?
Thanks!!
Thanks!!
#5
Original Poster
Join Date: Dec 2006
Posts: 59
Likes: 0
Received 0 Likes
on
0 Posts
I've only emailed them so far. My stay will be in mid June (roughly 12, 13, 14). I'll try to find somewhere I can send international faxes and see if I can get a response that way.
Enzian - what was the turnaround time via email?
Thanks all!
Enzian - what was the turnaround time via email?
Thanks all!
#6
Join Date: Feb 2003
Posts: 1,577
Likes: 0
Received 0 Likes
on
0 Posts
You might want to check your spam mailbox, I've had e-mails from hotels treated as spam.
My most recent experience was like yours - a hotel that is highly regarded. I sent an e-mail from a different account and I was able to get the replies. Or, as suggested above, the fax would probably take care of the problem.
I have no experience with this particular hotel.
My most recent experience was like yours - a hotel that is highly regarded. I sent an e-mail from a different account and I was able to get the replies. Or, as suggested above, the fax would probably take care of the problem.
I have no experience with this particular hotel.
#9
Join Date: Jan 2006
Posts: 6,518
Likes: 0
Received 0 Likes
on
0 Posts
Good point, LoveItaly. I e-mail whenever possible because of the cost of faxing, and it works well for Switzerland.
cwoolner, as I recall I heard back from them in a day or so. I was e-mailing in October to reserve a room the following April, and even then they only had a few left. If it has been a few days since you sent your message, you probably should go ahead and fax to be sure. Kinko's will do it, for a fee.
cwoolner, as I recall I heard back from them in a day or so. I was e-mailing in October to reserve a room the following April, and even then they only had a few left. If it has been a few days since you sent your message, you probably should go ahead and fax to be sure. Kinko's will do it, for a fee.
#10
Original Poster
Join Date: Dec 2006
Posts: 59
Likes: 0
Received 0 Likes
on
0 Posts
Great tips! And good to know they are on holiday. Maybe I'll give it a few more days.
If this place doesn't work out, do you have any other suggestions for a reasonable b&b or hotel, double room, prefer around 100e? I'm willing to pay a bit more if it's a fantastic place in a great location? Also - do you know if the prices quoted are normally for per person or per room?
Cheers!!
If this place doesn't work out, do you have any other suggestions for a reasonable b&b or hotel, double room, prefer around 100e? I'm willing to pay a bit more if it's a fantastic place in a great location? Also - do you know if the prices quoted are normally for per person or per room?
Cheers!!
#12
Join Date: Jun 2006
Posts: 17,549
Likes: 0
Received 0 Likes
on
0 Posts
It would seem to me that now we need to know when they will be BACK "from vacation" and I would bite the bullet and CALL them; isn't the cost of that phone call worth it to you? And couldn't you use one of those el cheapo telephonic prefixes to do so?
Otherwise you are going to save a little money and perhaps be hugely disappointed.
Otherwise you are going to save a little money and perhaps be hugely disappointed.
#13
Join Date: May 2006
Posts: 794
Likes: 0
Received 0 Likes
on
0 Posts
We have a room booked at La Calcina in May and I heard back from them by email within a day or two. This place books up early, though, so it may already be too late for a room in June (we booked for May back in August!)
Don't be shocked when they ask you to send a personal check up front for most, if not all, of your stay. That's their policy in high season. They will refund with 30 days notice of cancellation but want the personal check immediately to hold the room (and they cash the check immediately too!)We thought it was worth it after reading all the rave reviews and hearing from so many people who sent the check and had no problems.
Don't be shocked when they ask you to send a personal check up front for most, if not all, of your stay. That's their policy in high season. They will refund with 30 days notice of cancellation but want the personal check immediately to hold the room (and they cash the check immediately too!)We thought it was worth it after reading all the rave reviews and hearing from so many people who sent the check and had no problems.
#15
Join Date: Jan 2007
Posts: 1
Likes: 0
Received 0 Likes
on
0 Posts
I have booked a single room at La Calcina arriving May 6 for 3 nights. I did send them a check for $250 which they have cashed and then confirmed my room. I had excellent response back in July from them. I just emailed them yesterday asking them about possible difficulties arriving on May 6 due to the feast of Ascension (the marriage of Venice to the canal) given that there are boat parades but have not heard back from them. Perhaps they are still on vacation?
#16
Join Date: Jan 2003
Posts: 2,952
Likes: 0
Received 0 Likes
on
0 Posts
cwoolner - I have tried twice to get a room at La Calcina. I started months ago. They emailed me within 2 days and both times said there wasn't anything available. I will be in Venice the last week in April. Who knows you just may luck out. The best of luck to you. I was definitely disappointed that it didn't work out for me.
#17
Original Poster
Join Date: Dec 2006
Posts: 59
Likes: 0
Received 0 Likes
on
0 Posts
I did hear back from the hotel. I tried a few times using the reservations request form you fill out and those kept getting returned to me. So I tried just sending an email to the address and that went through fine with a response within a day. Not sure if something is wrong with that particular link?
Deputter - maybe you should try emailing direct to see if that works?
Deputter - maybe you should try emailing direct to see if that works?